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Herb Chambers MINI of Boston - Service Center

Boston, MA

4.8
280 Reviews

280 Reviews of Herb Chambers MINI of Boston - Service Center

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August 05, 2021

Amazing customer service at the mini service desk, especially Mark Ravin More

by gbitsikas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Herb Chambers MINI of Boston responded

Thanks so much! We look forward to your next visit with us at Herb Chambers MINI of Boston!

August 04, 2021

excellent service; friendly, customer-focused, efficient, really a model of how to make the customer feel welcome and wee cared for. I love my Mini, in no small part because I can trust this deal More

by ssheffler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Herb Chambers MINI of Boston responded

Wow! We couldn’t ask for a better review of Herb Chambers MINI of Boston, thanks so much!

July 30, 2021

Always a great experience with Marc and Matt at Herb Chambers Mini Service. They always treat you like an old friend and are incredibly helpful. More

by Mini Owner from Cambridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Epstein
Jul 30, 2021 -

Herb Chambers MINI of Boston responded

We're so glad Matt and Marc have helped keep your ride running in top shape! Thank you so much for leaving us your five-star rating! We look forward to seeing you at your next Herb Chambers MINI of Boston appointment!

July 29, 2021

These folks take excellent care of our 2013 Mini Cooper Hardtop S. Mark, the service advisor, in particular is amazingly attentive and helpful. I trust that I will get the info I need with real and hone More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Herb Chambers MINI of Boston responded

Your confidence in us makes our day! Thank you so much for the five-star rating, Doug! We'll see you at your next appointment! - Herb Chambers MINI of Boston

July 29, 2021

THE Herb Chamber Mini of Boston - is outstanding! It is a wonderful team of people who doing their job with passion, care, listening and on time! Mark, MINI advisor is OUTSTANDING!!!!!!! Thank you so much! More

by mlks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Herb Chambers MINI of Boston responded

This review means more to our team than you know! Thank you for being a loyal Herb Chambers MINI of Boston customer! We look forward to assisting you again for your next service visit!

July 28, 2021

The guys at Mini are incredible! They are super knowledgeable, efficient, and always wonderful to work with. They take of everything!! I couldn’t be happier. More

by janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Herb Chambers MINI of Boston responded

It's so great to hear you feel confident bringing your vehicle to us, Janet! Thank you for being part of the Herb Chambers MINI of Boston family!

July 26, 2021

I’ve been a customer of Herb Chambers since 2011. They’re always super friendly and helpful. Their dealership is nice and clean, and I know I can always work in their business center if I have to wait for my More

by pixelgem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Herb Chambers MINI of Boston responded

Thank you for being a loyal customer since 2011! Herb Chambers MINI of Boston and our team appreciate your business and hope to see you next time!

July 23, 2021

Excellent service advisors (Mark is awesome!) that are always friendly. Good experience and communication. Expectations on expected service time are always set. Nice that they provide local ride opt More

by JasonJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Herb Chambers MINI of Boston responded

Thank you for the kind comments - we'll be sure to share them with Mark & the team! Your business is much appreciated by all of us here at Herb Chambers MINI of Boston and we look forward to your next visit!

July 13, 2021

Mark Ravin provides excellent service and advice. He’s always ready to help in anyway possible. Thumbs up To Mark. I feel like I always get excellent service for my mini. More

by Tom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Herb Chambers MINI of Boston responded

Thank you for your confidence in Mark! We are glad to have you as a Herb Chambers MINI of Boston customer and look forward to your next visit!

July 06, 2021

The service at Herb Chambers Mini is excellent. They are fast and accommodating of our schedules. However, the pricing model is not competitive with small, independent repair shops. More

by Jack Greene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Herb Chambers MINI of Boston responded

Thank you for your confidence in Herb Chambers MINI of Boston, and for your business. We are thankful to have you as a customer and hope you will reach out with any questions regarding our pricing.

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