Herb Chambers MINI of Boston - Service Center

Excellent service, very attentive staff. Theo was in contact with me giving me updates the whole time. Theo was in contact with me giving me updates the whole time. More

The service I received at this dealership was excellent! Working with Theo Turney-Service Advisor, Dan Mahoney-Product Genius, and Issachar Pierre-Valet, made my experience at Herb Chambers Mini of Boston s Working with Theo Turney-Service Advisor, Dan Mahoney-Product Genius, and Issachar Pierre-Valet, made my experience at Herb Chambers Mini of Boston superb! I had to give them five stars because they were all very kind, very understanding, very patient, great listeners, and very respectful! They all went over and beyond in helping me address the concerns and issues I had with my brand new mini cooper! English is not my first language, and even with that challenge, they made sure to do their best in making sure everything was addressed and that the process was seamless. I was truly happy to work with all three of them! Thank you all for your amazing and reliable customer service! Theo, thank you for truly being there, your patience, taking the time to explain everything to me, and ensuring everything went well throughout the entire service process. Sincerely, Anofia P. More

Very hands on as to what needed for fixes and what to expect. Customer focused. expect. Customer focused. More

Very customer friendly and very compentent. Explained everything thoroughly and in simple terms easy to understand. Explained everything thoroughly and in simple terms easy to understand. More

Excellent customer service and staff professionalism. The staff is knowledgeable and customer focused. We have been customers of Herb Chambers Mini for over 20 years. The staff is knowledgeable and customer focused. We have been customers of Herb Chambers Mini for over 20 years. More

Excellent service. Excellent personnel. Very responsive. Excellent communication. They were very attentive to details making sure all my concerns or the car services we Excellent personnel. Very responsive. Excellent communication. They were very attentive to details making sure all my concerns or the car services were fullfilled. More

The service men are fantastic. They are so personable and pleasant and professional. It is a pleasure to work with them. They are so personable and pleasant and professional. It is a pleasure to work with them. More

It was a great experience! Theo is a wonderful advisor!I am highly recommended to all of my friends Herb Chambers MINI. Theo is a wonderful advisor!I am highly recommended to all of my friends Herb Chambers MINI. More

Qualified and knowledgeable and attentive staff help to make this location my go to for service make this location my go to for service More

Stellar experience! I had an urgent situation with my Mini that required a significant repair. It was recommended by a local repair shop to bring it to the dealer. I do I had an urgent situation with my Mini that required a significant repair. It was recommended by a local repair shop to bring it to the dealer. I do not live close to any dealership. After calling one dealership and given the silent treatment, I reached out to Herb Chambers. Immediately I was treated with the utmost respect and made to feel like I was the only customer. Not only how I was treated but that my Mini was accommodated immediately. Overall it was a truly stellar experience. Mark Ravin is an outstanding example of customer service at its best. Wow. More