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Herb Chambers MINI of Boston - Service Center

Boston, MA

4.8
280 Reviews

280 Reviews of Herb Chambers MINI of Boston - Service Center

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July 30, 2022

The best thing about this dealership is Mark Ravin, the best technician ever. He treats me with respect and care. As far as the dealership goes, it is comfortable, with many tables and chairs to work at or More

by Fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Herb Chambers MINI of Boston responded

Hi Fran, thank you for sharing your experience working with Mark and the rest of our team at Herb Chambers MINI of Boston! We're happy that you enjoyed our facilities while you waited!

July 29, 2022

Although I live in Peabody and have always had my Mini Cooper serviced there, I decided to go to Boston because there service special and “Value Service” offerings could save me a significant amount of mo More

by lcon620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Curtis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Mereno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Herb Chambers MINI of Boston responded

We're so glad we could exceed expectations during your service visit! We value your honest feedback and are appreciative of you for taking the time to tell us about this experience! We hope to see you again at the Herb Chambers MINI of Boston service center! Thank you!

July 27, 2022

Dropped off my car for service. It was done within the expected time frame, washed and cleaned. Great service. More

by billerm@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 27, 2022 -

Herb Chambers MINI of Boston responded

We are glad you had an easy service visit! Herb Chambers MINI of Boston looks forward to seeing you again! Thank you!

July 26, 2022

We've been going to Herb Chambers for years and each time the service has been great. Mark is always wonderful...friendly, helpful, and knowledgeable. More

by janette.countryman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Herb Chambers MINI of Boston responded

Thank you for trusting Herb Chambers MINI of Boston with your loyal business! Mark & the team are grateful for all of your support over the years and look forward to seeing you at your next visit!

July 17, 2022

Every time I go in I am treated with respect, managed in a timely basis and never worry that I’m being taken advantage of. More

by h2h247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Herb Chambers MINI of Boston responded

Thanks for the five stars! We hope to see you back at Herb Chambers MINI of Boston for all of your future automotive needs!

July 14, 2022

Service upkeep on Mini has been a pleasure here. Professional and easy to deal with. More

by Kitmick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Herb Chambers MINI of Boston responded

Thanks for the five stars! We hope to see you back at Herb Chambers MINI of Boston for all of your future auto needs!

July 13, 2022

Engine light came on and they took the car without an appointment, diagnosed, and resolved the issue in a timely fashion. Service personnel were helpful, informative, and courteous at all times More

by rabbis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo
Jul 14, 2022 -

Herb Chambers MINI of Boston responded

Thank you for sharing your experience! We're glad our team was able to take care of you in a timely fashion and we hope we can be of service again in the future. Take care! - Herb Chambers MINI of Boston

July 05, 2022

Mark, my service advisor was great I was only in for the annual state inspection but he offered to change the oil and wash the car. I was in and out in 1 1/2 hours. Great service. More

by billlunn434
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier, did not get her name.
Jul 07, 2022 -

Herb Chambers MINI of Boston responded

Thanks for the five stars! We're glad to hear that Mark could assist you and we hope to see you back here at Herb Chambers MINI of Boston for all of your future auto needs!

July 03, 2022

I always have my mini’s (currently on my 4th lease! ) serviced at Herb Chambers. The waiting room is clean and comfortable. Jurell from BMW service was my rep yesterday, filling in for the Mini staff wh More

by Miniforlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jurell
Jul 07, 2022 -

Herb Chambers MINI of Boston responded

Thanks for the five-star review! We are honored to hear that Jurell could assist you during your visit with us here at Herb Chambers MINI of Boston and we hope to see you back for all of your future auto needs!

July 02, 2022

The best service ever! ! Mark is the most patient person, he explains everything to me and is very helpful. The waiting area is very clean and comfortable and they even fo More

by Mpambookian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Herb Chambers MINI of Boston responded

Mark strives to provide five-star care and it means so much that we've succeeded! Thank you for taking the time to tell us how much you enjoyed visiting the Herb Chambers MINI of Boston service center! We'll see you next time!

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