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Herb Chambers MINI of Boston - Service Center

Boston, MA

4.8
283 Reviews

283 Reviews of Herb Chambers MINI of Boston - Service Center

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March 22, 2023

I am happy to provide an extensive review of the car service advisor, Mark Ravin, from Herb Chambers MINI of Boston. As a loyal customer of this dealership, I have had the pleasure of working with Mark More

by wemartinez86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mar 22, 2023 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your extensive review, Wilfredo! We're so happy that you have had the opportunity of working with Mark several times throughout the years and he has earned your 5 stars! We appreciate your business and look forward to seeing you back at Herb Chambers MINI of Boston!

March 21, 2023

Mark Ravin is always great to work with. I find him honest and helpful. I’ve been bringing my 2012 to HC for service since day one. More

by 2012 Countryman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Herb Chambers MINI of Boston responded

Thank you for trusting Mark & the Herb Chambers MINI of Boston team with the care of your vehicle! We're grateful for your support and look forward to seeing you next time!

March 13, 2023

I have. coming for more than 20 years Love everything staff and mini coopers And the energy More

by Mmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Herb Chambers MINI of Boston responded

It makes our day knowing that you have been part of the Herb Chambers MINI of Boston family for so many years! Thank you for leaving your great review!

March 11, 2023

Excellent service and customer support. Always professional but c prices are consistently above average for this market. More

by RayG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Herb Chambers MINI of Boston responded

Thank you for the review and feedback, Ray. We appreciate your business and look forward to seeing you next time here at Herb Chambers MINI of Boston!

March 10, 2023

Fast efficient service. Comfortable waiting area. Transparent discussion about maintenance items that need to be addressed More

by Isa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Mar 13, 2023 -

Herb Chambers MINI of Boston responded

Thank you for the wonderful feedback! Our Herb Chambers MINI of Boston team looks forward to serving you again in the future!

March 01, 2023

Outstanding service! Everyone is caring, focused and helpful. They are very sensitive to my time and interests. I really enjoy working with Mark in service! More

by Jack M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Herb Chambers MINI of Boston responded

Thank you for your review, Jack! We look forward to seeing you next time at Herb Chambers MINI of Boston!

February 17, 2023

I've been entrusting my multiple Minis to Mark Ravin for over 15 years and could not recommend him and his team higher. More

by bishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Herb Chambers MINI of Boston responded

Thank you for trusting Mark & the Herb Chambers MINI of Boston team with the care of your vehicles! We're truly grateful for all of your support over the past 15 years and look forward to serving you for many more!

February 10, 2023

In 15 words, give or take: efficient, friendly, knowledgeable, careful, considerate, friendly, respectful, smiley, timely, terrific! More

by Weiz Gal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I don’t remember.
Feb 10, 2023 -

Herb Chambers MINI of Boston responded

Thank you for the kind feedback! We're honored to receive your support and hope to see you again next time here at Herb Chambers MINI of Boston!

February 06, 2023

Mark and his team has been a pleasure to work with! They are responsive and kind, and I don’t feel like I’m getting ripped off (I have felt that way about other shops). Love going here! More

by Emily Matozel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Herb Chambers MINI of Boston responded

Thank you for your review, Emily! We're happy that Mark and the rest of our team earned your highest rating! -Herb Chambers MINI of Boston

February 01, 2023

Fabulous people in car maintenance & service… Accurate estimates of time to service as well as thorough execution More

by Joe Lassiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam & Mark Ravin, Samuel Hesketh-Tutton
Feb 08, 2023 -

Herb Chambers MINI of Boston responded

Thank you for the great review of our service team, Joe! We appreciate your business and look forward to your next visit here at Herb Chambers MINI of Boston!

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