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Herb Chambers MINI of Boston

Boston, MA

4.9
881 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 881 reviews

March 31, 2026

It was a smooth progress to buy a new Mini Cooper S. Although selection was modest, I found what I wanted. I had expected intense and pushy sales practices, that did not happen. Quite the reverse. Perha More

by Rob’s landia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zaim was helpful. Mark in service has always been very helpful and friendly.
Apr 04, 2026 -

Herb Chambers MINI of Boston responded

Rob’s landia, thank you for taking the time to leave us this positive review! Have a wonderful day!

March 28, 2026

Great salesman (Steve Petrucci). Very helpful. Made the whole process very easy. The car is beautiful and rides beautifully More

by barbaratz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Petrucci
March 21, 2026

Daniel Mahoney in service is amazing. He is one of the best people I have ever met at car dealerships. Service was good but after the service I still get the service alarm in my car! More

by v.askoxylakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mahoney
Mar 23, 2026 -

Herb Chambers MINI of Boston responded

We always appreciate positive reviews! Thank you, and happy motoring!

August 07, 2025

The service dept especially Mark R ROCKS! ! I would not purchase a car at bmw medford again though More

by mapb1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
Aug 07, 2025 -

Herb Chambers MINI of Boston responded

We're glad to hear that our team provided you with such excellent care! Thank you! - Herb Chambers MINI of Boston

July 28, 2025

Everytime I drive in its always a welcoming experience. Staff are great. If ever I need air in my tires they are always there to execute. Mark from Mini and Frances the mini mechanic know who I am and they More

by bravovix72
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frances Enamorado, Mark Ravin
Jul 29, 2025 -

Herb Chambers MINI of Boston responded

We are glad to hear that you always have a positive and welcoming experience with our team at Herb Chambers MINI of Boston. We will pass along your kudos to Mark and Frances!

July 16, 2025

Mark, Dan and the team are the utmost professionals and helped troubleshoot a range of questions we had. Thank you! More

by DGG4BRYANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, Matt Appleton
Jul 17, 2025 -

Herb Chambers MINI of Boston responded

We're so glad Mark & Dan could assist you! Please don't hesitate to reach out if our Herb Chambers MINI of Boston team can be of service again in the future!

July 12, 2025

Dan Mahoney and the team at Herb Chambers Mini were extremely efficient and courteous. The car was fixed and back to us within 48 hours. More

by DRDaher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mahoney
Jul 14, 2025 -

Herb Chambers MINI of Boston responded

We're happy to hear that Dan and the team gave you efficient service and earned your five-star review! Thank you from all of us at Herb Chambers MINI of Boston! Safe travels!

June 21, 2025

I appreciate the information and video from the service team. I brought my car in for an oil change, a corroded cable was uncovered More

by FrancesC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mahoney , Kyle Curtis
Jun 23, 2025 -

Herb Chambers MINI of Boston responded

Thank you for sharing your experience with us at Herb Chambers MINI of Boston! We're glad our service team could provide helpful information and uncover the issue during your visit. We appreciate your trust in us to keep your car running smoothly!

June 04, 2025

the whole team was super helpful, fast, great service. i will bring my car back here again for work/maintenance needed! They always help me find the best deal and keep my car going! Daniel is super friend More

by Elyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 04, 2025 -

Herb Chambers MINI of Boston responded

Elyons, thank you for the kind words! We're delighted to hear that Daniel and our team at Herb Chambers MINI of Boston provided such great service. We look forward to seeing you again for any future maintenance needs!

May 31, 2025

Service is good. Mark is very nice and accommodating. He explain everything what my car problem.. More

by Rene
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
Jun 02, 2025 -

Herb Chambers MINI of Boston responded

Thank you for the review, Rene! We're so glad Mark could assist you. Please don't hesitate to reach out if our Herb Chambers MINI of Boston team can be of service again in the future!

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