Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Lincoln of Westborough
Westborough, MA
4 Reviews
At Herb Chambers Lincoln of Westborough, we strive to give you a top-notch experience when it comes to buying a luxury vehicle. Our friendly and knowledgeable staff is dedicated to making sure your needs are met and that you leave our Lincoln dealership in Westborough completely satisfied.
Read More
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4 reviews
July 24, 2026
I bought a used 2023 Lexus GX460 from them, and Ifelt as soon as the paperwork was finished, they were done with me. When I pointed out that I discovered a broken lense cover on the driver's side mirror tur soon as the paperwork was finished, they were done with me. When I pointed out that I discovered a broken lense cover on the driver's side mirror turn signal, they did nothing to fix it, didn't even offer a solution. I was told it was "cosmetic", and not a "safety" issue. Not a good way to showcase good customer support or service. A $300 out of pocket expense for me would have cost them about $40 to repair a lense cover on a $56,000 Lexus. It would have kept a customer happy, and likely to continue to use their facilities, but after driving off the lot feeling more than a little angry, I will find another dealer for support and most likely won't be back. I even contacted their collision center for an estimate and haven't heard back yet. More
by BobbyD
Employees Worked With
Jeffrey Tang, Samuel Evans
July 16, 2026
Very disappointed with this dealership. I expected an elevated experience since it was a Lincoln brand. I purchased a used Kia not a Lincoln so I get it but I was promised that the large I expected an elevated experience since it was a Lincoln brand. I purchased a used Kia not a Lincoln so I get it but I was promised that the large paint chip in my rear quarter would be touched up, instead they handed me a touch up paint pen that barely worked and certainly didn’t cover up the missing paint. They delivered the car to me with a quarter of a tank of gas. When I asked why, I was told it was not a “certified Lincoln” but the customer next to me purchased a used Honda and his salesman asked him for the keys to run to the gas station. I guess I didn’t spend enough. Lincoln’s are my favorite America made luxury car but they will never find that out from me. More
by Sah1790
Employees Worked With
Not important
June 05, 2026
Because of false information- we checked with insurance and. MA registry of motor vehicles -Twice we went a 2 a d 1/2 drive each way our vehicle was not ready. We were absolutely informed our vehicle woul and. MA registry of motor vehicles -Twice we went a 2 a d 1/2 drive each way our vehicle was not ready. We were absolutely informed our vehicle would be ready today After purchasing the car one week ago it’s not ready. Mix up w registration which I blame the dealer for this time. We had our son figuring out each error and managing details. Husband is 83, I am 76 I think Sam took full advantage if or our age. Sam was super nice (last Monday) but got quite angry (Tuesday ) when our mechanic found a slow oil leakage. He promised the car would be ready on Wednesday Forced us to d Sig. ~ 12 items- 2 of which we didn’t understand. Asked 3 times to ask what did their mechanic no response Promised yesterday the car woukk ll d be ready Thursday (Another “mix up) Drove 1 hour to son’s residence. He called this morning and was assured it will be ready at 1pm. Called 11 am- car needed registration . 1 pm car was 3rd in line again assured we will be getting car. 3 pm was informed a mix up w registration now the say Estimated car would be ready Friday or Saturday. I am furious! More
by fridaygirls4
Employees Worked With
Sam - Jeff- finance employee and then manager
