Herb Chambers Lincoln of Norwood

Best Customer Service EVER I decided last fall that I was going to by an 2013 or newer MKS. Since then, I've been diligently monitoring all ad for Certified Lincoln and eventual I decided last fall that I was going to by an 2013 or newer MKS. Since then, I've been diligently monitoring all ad for Certified Lincoln and eventually the timing and the car I wanted were good so I proceeded with the purchase. I purchased a 2013 MKS Ecoboost. Since it was close to the end of the month, on good faith, I agreed that we could finalize the sale and that they would take care of any problems with the car in the following week. I was a bit nervous, but my Wife has had very good experience with Herb Chambers in the past, so I excepted the risk. I took the car home. Someone decided to KEY my car!! My Wife suggested that Herb Chambers would take care of me...so, even though I didn't expect anything and didn't hold them accountable in any way I mentioned it to my sales person, BILL OWEN (GREAT GUY!!!). Bill told me he'd see what they could do. They picked the car up, left me with a nice Lincoln crossover to drive, and 10 days later...well....the only difference between my car and a new car with 0 miles...is that my car has miles on it...otherwise, this car is PERFECT. Bill took the time to see that my car received the best treatment possible. He even inspected the car himself and found cosmetic issues that I missed, and had them repaired. IF YOU ARE LOOKING FOR A LINCOLN, YOU WOULD BE CRAZY NOT TO AT LEAST VISIT HERB CHAMBERS LINCOLN!!!! Absolutely, the BEST service I've ever received...from ANY business!!! More

A rewarding Experience My wife & I originally went to the Ford part of the dealership to trade her 2008 Volvo XC 70 wagon on a pre-owned vehicle and had just never considere My wife & I originally went to the Ford part of the dealership to trade her 2008 Volvo XC 70 wagon on a pre-owned vehicle and had just never considered a Lincoln. Having been introduced to Peter Hern by my insurance agent it turned into a wonderful experience. We discussed certified pre-owned and then discussed leasing the new MKC. We hadn't had a new vehicle in some time. Next thing I knew he had the perfect MKC being delivered to the dealership that afternoon. It had all the options we could have wanted and the lease deal, all included was perfect! We've had it for 3 weeks now and my wife just loves it. So we now have a new relationship with a dealer we trust to be with for many years. More

very impressed The customer service was great And friendly . we got the car of our dream real fast. we highly recommend this dealership. the car drives rreally smo The customer service was great And friendly . we got the car of our dream real fast. we highly recommend this dealership. the car drives rreally smooth . I highly recommend this dealership . More

Thank you Keith !!!!!!! We would like to thank all the employees at Herb Chambers Lincoln Braintree especially Keith Burns for his patience and dedication with the leasing of We would like to thank all the employees at Herb Chambers Lincoln Braintree especially Keith Burns for his patience and dedication with the leasing of our first new car – Lincoln MKZ. Keith went above and beyond to answer all our questions, make us feel at ease and breakdown the whole process since we were new to the experience. The customer service that he provided was very important to us in the leasing a car from Lincoln. We highly recommend anyone to Keith. THANK YOU KEITH !!!! JG and NB More

New Lincoln MKC Really pleased with new car, great experience, Keith took great care of me. Happy that he took time to show me how everything works, lots of complicat Really pleased with new car, great experience, Keith took great care of me. Happy that he took time to show me how everything works, lots of complicated gadgets. More