Herb Chambers Lincoln of Norwood
Norwood, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 851 reviews
Great Experience at Herb Chambers Lincoln We went to Herb Chambers because we wanted a larger dealership with more selection and salespeople who know about their cars. That is what we got at We went to Herb Chambers because we wanted a larger dealership with more selection and salespeople who know about their cars. That is what we got at Herb Chambers. Mara Russell worked with us. She was very knowledgeable about the cars. She kept in touch with us until the exact SUV we wanted came into stock. She did many things ahead of time so that we spent minimal time in the dealership. She followed up to see if we had any questions. If I called with questions she always followed up in a timely manner. I would definitely use this dealership and Mara again!! More
The are not honest 1,I bought a Lincoln car from this dealer but when I return Back with a money order, I saw a new damage on the hamper that they were trying to hide it 1,I bought a Lincoln car from this dealer but when I return Back with a money order, I saw a new damage on the hamper that they were trying to hide it , but tank to the Atorny General office of costomer protection, they had been forced to replace and maintain the damage 2, when they do a service , they are not responsible that they are not keeping an appointment. When you show up to pick up your car according to your appointment they say "it's not ready , may be tomorrow morning" when you go tomorrow morning, they say again tomorrow, THIS HAPPENED NOT ONLT TO ME BUT ALSO I KNOW 2 other persons who are disapointsed by their very poor customer handling More
Pleasant No Hassle Car Buying Experience Everyone I dealt with at Herb Chambers was a professional. I was helped by Mara Russell upon a concierge referral from James Alexander at the Herb Ch Everyone I dealt with at Herb Chambers was a professional. I was helped by Mara Russell upon a concierge referral from James Alexander at the Herb Chambers Hyundai dealership. Mara listened and and took the time to review the features of the vehicle. When she did not know the answer to a question, she researched it to provide an accurate answer. The expectations set throughout the experience were met or exceeded. The sales manager Wayne and business office personnel Sean were respectful of my time and got everything taken care of for me in a customer friendly and convenient manner. In summary, my family got a great vehicle at an excellent price (best price within 150-mile radius for the same vehicle) and we left feeling like we should probably return the next time we're in the market for a car. Well done Herb Chambers of Lincoln More
Purchased a 2013 Lincoln MKX We had a great experience from the minute we walked onto the lot. Mara Russell did a fantastic job explaining everything about our vehicle. She did We had a great experience from the minute we walked onto the lot. Mara Russell did a fantastic job explaining everything about our vehicle. She did not try to push us into anything we did not want. She actually listened to us. Smart move hiring Mara. She had our car ready the next day as promised. We ended up with a beautiful vehicle and we could not be happier. John and Pamela Toland More
Purchase a 2015 Lincoln MKC. Sales person Mara Russell. Great experience purchasing my new Lincoln MKC. Mara Russell was great. She definitely new her product. She went over every detail about the car. She Great experience purchasing my new Lincoln MKC. Mara Russell was great. She definitely new her product. She went over every detail about the car. She is a asset to the Lincoln dealership. Thank you for making it as easy as possible. Sylvia Nogueira More
A great Lincoln experience Our salesperson was wonderful and knew everything about the car. We drove 90 miles to view these Lincoln's and the trip was worth it with the excellen Our salesperson was wonderful and knew everything about the car. We drove 90 miles to view these Lincoln's and the trip was worth it with the excellent service that we got. Our 2013 Lincoln MKS is just what we wanted. More
Best Customer Service EVER I decided last fall that I was going to by an 2013 or newer MKS. Since then, I've been diligently monitoring all ad for Certified Lincoln and eventual I decided last fall that I was going to by an 2013 or newer MKS. Since then, I've been diligently monitoring all ad for Certified Lincoln and eventually the timing and the car I wanted were good so I proceeded with the purchase. I purchased a 2013 MKS Ecoboost. Since it was close to the end of the month, on good faith, I agreed that we could finalize the sale and that they would take care of any problems with the car in the following week. I was a bit nervous, but my Wife has had very good experience with Herb Chambers in the past, so I excepted the risk. I took the car home. Someone decided to KEY my car!! My Wife suggested that Herb Chambers would take care of me...so, even though I didn't expect anything and didn't hold them accountable in any way I mentioned it to my sales person, BILL OWEN (GREAT GUY!!!). Bill told me he'd see what they could do. They picked the car up, left me with a nice Lincoln crossover to drive, and 10 days later...well....the only difference between my car and a new car with 0 miles...is that my car has miles on it...otherwise, this car is PERFECT. Bill took the time to see that my car received the best treatment possible. He even inspected the car himself and found cosmetic issues that I missed, and had them repaired. IF YOU ARE LOOKING FOR A LINCOLN, YOU WOULD BE CRAZY NOT TO AT LEAST VISIT HERB CHAMBERS LINCOLN!!!! Absolutely, the BEST service I've ever received...from ANY business!!! More
A rewarding Experience My wife & I originally went to the Ford part of the dealership to trade her 2008 Volvo XC 70 wagon on a pre-owned vehicle and had just never considere My wife & I originally went to the Ford part of the dealership to trade her 2008 Volvo XC 70 wagon on a pre-owned vehicle and had just never considered a Lincoln. Having been introduced to Peter Hern by my insurance agent it turned into a wonderful experience. We discussed certified pre-owned and then discussed leasing the new MKC. We hadn't had a new vehicle in some time. Next thing I knew he had the perfect MKC being delivered to the dealership that afternoon. It had all the options we could have wanted and the lease deal, all included was perfect! We've had it for 3 weeks now and my wife just loves it. So we now have a new relationship with a dealer we trust to be with for many years. More
very impressed The customer service was great And friendly . we got the car of our dream real fast. we highly recommend this dealership. the car drives rreally smo The customer service was great And friendly . we got the car of our dream real fast. we highly recommend this dealership. the car drives rreally smooth . I highly recommend this dealership . More
Thank you Keith !!!!!!! We would like to thank all the employees at Herb Chambers Lincoln Braintree especially Keith Burns for his patience and dedication with the leasing of We would like to thank all the employees at Herb Chambers Lincoln Braintree especially Keith Burns for his patience and dedication with the leasing of our first new car – Lincoln MKZ. Keith went above and beyond to answer all our questions, make us feel at ease and breakdown the whole process since we were new to the experience. The customer service that he provided was very important to us in the leasing a car from Lincoln. We highly recommend anyone to Keith. THANK YOU KEITH !!!! JG and NB More