Herb Chambers Lincoln of Norwood
Norwood, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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SMART PRICING? BUYER BEWARE - DO YOUR OWN RESEARCH! Went to purchase a car (used CPO) at Herb Chambers Lincoln of Norwood with blank check in hand and was about to trust their SMART price. HOWEVER, my s Went to purchase a car (used CPO) at Herb Chambers Lincoln of Norwood with blank check in hand and was about to trust their SMART price. HOWEVER, my son did a 15 minute search online before going in, through KBB, Edmunds, Cargurus.com, other Lincoln dealerships and we quickly realized it was priced about $5000 higher than the average! I still went in thinking they would re-calibrate their price a bit once i showed them comparable vehicles/prices. They even made me sit through a video of Herb himself explaining the how they come up with the SMART price and that we need to TRUST that they've done their research and it is "the best price". Sean in sales is awesome. J.... next layer guy to close the deal, had no clue of comparable car prices.. Without any budging in their price to get closer to the average, I had to leave. That night the price dropped $1000, along with reductions of many of the other CPO cars. I was told to keep checking in, and Peter felt that it would sell at the current price and i was welcomed to keep checking in. As a business owner myself, I suspect Mr Herb Chambers would be embarrassed if he knew that his SMART pricing isn't always fair.. I get the idea of "SMART" pricing, but if someone isn't doing their job by constantly researching comparable car prices, it should NEVER BE CONSIDERED A SMART PRICE! Obviously a real bummer for me, but why pay more than what is reasonable? BUYERS BEWARE! BM More
Very Impressive! My mother and I had the pleasure of working with Paul Calder, he was great! She and my sister had visited the dealership August 19th. My mother was My mother and I had the pleasure of working with Paul Calder, he was great! She and my sister had visited the dealership August 19th. My mother was looking for a Lincoln MKZ and that's when they met Paul. Paul presented vehicle options, prices, lease amounts, and financing. As soon as she got home she told of the great experience they had that day. I actually called Paul later that week and he went over the details for me, we spent close to 30 minutes and it was time well spent. He never rushed, provided great information, and took my questions. I took my mother back the following week on Saturday. We were a little early, Paul already had the MKZ that my mother was interested parked right in front of the dealership. After we took a test drive and talked in detail with Paul, I think he sensed that price might be a sticking point. So while we were inside Paul went outside and pulled preowned 17 MKZ out front and put it in the same place as the new mode. We couldn't tell the difference, looked like it came off the trailer that very day. Well little did we know that this one had 3000 miles on it and the price was right for my mother! It is a beauty!! We got the deal done that day and my mother was ecstatic. At no time did Paul rush us, it was a very relaxed day. Everyone that worked there greeted us and had smiles on their faces. Mr. James Lewis did the financing. Another gentlemen and true professional. I would recommend working with Paul and Jim when you're in the market for a Lincoln. Great experience! Judy and Rick G. More
Very Impressed Very impressed with the entire process. Kelly Malone was very professional. If everyone at Herb Chambers attends to the needs of customers the way sKe Very impressed with the entire process. Kelly Malone was very professional. If everyone at Herb Chambers attends to the needs of customers the way sKelly does, its no wonder their reputation i is so high More
Stress-free experience I went to herb chambers Lincoln looking for a specific car. Greg and Leo made my experience very stressed free and easy. They were very knowledgeabl I went to herb chambers Lincoln looking for a specific car. Greg and Leo made my experience very stressed free and easy. They were very knowledgeable and friendly. More
Lincoln MKC Black Label C.Kelley Malone greeted and welcomed us when we first arrived. He then listened to what style of Lincoln (MKX) we were interested in and then showed C.Kelley Malone greeted and welcomed us when we first arrived. He then listened to what style of Lincoln (MKX) we were interested in and then showed us what MKX versions were available. After a test drive of the MKX we went into the show room. That is where my wife fell in love with the Black Label MKC! Kelley was able to let us test drive the show room model! Excellent car buying experience from Herb Chambers Lincoln! From C.Kelley to his associates, Danny, Jeremey, Paul and James. All provided us with great service and experience. Great job! Thank you, Joe Belrose More
Excellent experience with Herb Chambers of Norwood My wife and I, had a wonderful experience buying our new 2017 Lincoln MKC. This dealership is top notch and so is our sales person, Greg Mirabile, who My wife and I, had a wonderful experience buying our new 2017 Lincoln MKC. This dealership is top notch and so is our sales person, Greg Mirabile, who went above and beyond to help us. After arriving at the dealership, I realized I had forgotten my car plates at home. I thought I would have to drive back home to pick it up and drive back to the dealer, but instead he offered to follow us to our home to exchange the dealerships plates to ours. And, that is exactly what we did. Wow, talk about amazing customer service!!! There was no hassle, pressure, or slick sale gimmicks. I told him exactly what my wife and I wanted and he got it done! We felt peace of mind driving off the lot. We will most definitely be back, and highly recommend this dealership to our friends, family, and any other potential buyers. The deal ship was outstanding and so was Greg!!! More
Dealer/salesperson review Our salesperson was Mara Russell. Extremely knowledgeable, people-oriented, without a doubt one of the best salespersons we have ever dealt with. Cou Our salesperson was Mara Russell. Extremely knowledgeable, people-oriented, without a doubt one of the best salespersons we have ever dealt with. Courteous, professional, good sense of humor, accommodating, thorough from beginning to end. More
Without a doubt the BEST buying experience I've ever had!! I recently purchased a used 2014 Ford Escape from Herb Chambers Lincoln. I spent weeks on the internet and they had the best price I saw anywhere. I w I recently purchased a used 2014 Ford Escape from Herb Chambers Lincoln. I spent weeks on the internet and they had the best price I saw anywhere. I went to look at the vehicle and it was exactly what was advertised. No high pressure salesman just an honest deal. I've been in the car business for 30 years and bought many vehicles but this was the easiest purchase I've made. A special thanks to Bill Owen who went out of his way to explain and demonstrate all the options and how they worked to my wife and I. Smart Pricing was a big reason i am so satisfied with the whole buying experience. I will DEFINITELY recommend this dealership to anyone who is looking for a used vehicle. Thanks, from a VERY happy customer!! Tom Fitzgerald More
Great Sales Woman, That's Mara Mara was right down to business. (I like that) She made things simple. She was more than willing to help and explain every detail of our new Linco Mara was right down to business. (I like that) She made things simple. She was more than willing to help and explain every detail of our new Lincoln. Both my husband and I were very impressed with Mara. She is a great sales woman as well as very friendly and easy to talk to. Thanks again Mara Mary & Jim Oreilly More
Wonderful experience One of the best car buying experiences in many years! Friendly, professional and knowledgeable staff without any of the pushiness or arrrogance found One of the best car buying experiences in many years! Friendly, professional and knowledgeable staff without any of the pushiness or arrrogance found at so many dealerships. More