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Herb Chambers Lincoln of Norwood

Norwood, MA

4.9
860 Reviews
Welcome to Herb Chambers Lincoln of Norwood. At Herb Chambers Lincoln of Norwood, we know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our sales staff and our auto financing team have set the bar high, so you can count on finding a loan or lease option that puts the New, Used or Certified Pre-owner Lincoln Continental, MKZ, MKZ Hybrid, MKX, MKT, MKC, Nautilus or Navigator of your dreams in your driveway, on your terms. Contact us today!
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1130 Providence Highway

Norwood, MA

02062

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Showing 860 reviews

September 13, 2017

SMART PRICING? BUYER BEWARE - DO YOUR OWN RESEARCH! Went to purchase a car (used CPO) at Herb Chambers Lincoln of Norwood with blank check in hand and was about to trust their SMART price. HOWEVER, my s More

by BM
Price
Recommend Dealer
No
Employees Worked With
Peter Hern
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean, not sure if it was also jeremy or james.
September 12, 2017

Very Impressive! My mother and I had the pleasure of working with Paul Calder, he was great! She and my sister had visited the dealership August 19th. My mother was More

by RG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Calder
Sep 13, 2017 -

Herb Chambers Lincoln of Norwood responded

I sincerely appreciate the time it took for you to write this great review about our team! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you and your mother during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Peter Hern, General Manager

September 11, 2017

Very Impressed Very impressed with the entire process. Kelly Malone was very professional. If everyone at Herb Chambers attends to the needs of customers the way sKe More

by Jack
Recommend Dealer
Yes
Employees Worked With
Kelly Malone
Sep 11, 2017 -

Herb Chambers Lincoln of Norwood responded

Thank you, Jack, for taking the time to write this review. I'm so happy to read that your car-buying experience with Kelly was such a positive one! We appreciate your business and look forward to seeing you again. Best, Peter Hern, General Manager

September 03, 2017

Stress-free experience I went to herb chambers Lincoln looking for a specific car. Greg and Leo made my experience very stressed free and easy. They were very knowledgeabl More

by Busy mon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Mirabile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo and Mara
Sep 05, 2017 -

Herb Chambers Lincoln of Norwood responded

Thank you for taking the time to share this fantastic review! I'm thrilled to hear about your positive experience with Mara, Leo and Greg. We value your business and look forward to serving your automotive needs for many more years to come! Best, Peter Hern, General Manager

September 03, 2017

Lincoln MKC Black Label C.Kelley Malone greeted and welcomed us when we first arrived. He then listened to what style of Lincoln (MKX) we were interested in and then showed More

by Joe B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : C.Kelley Malone, Paul Calder, Danny Jordan
Sep 05, 2017 -

Herb Chambers Lincoln of Norwood responded

Thank you, Joe, for your terrific feedback! Our primary concern is delivering flawless customer service and I'm so happy to know our team was able to deliver. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Peter Hern, General Manager

August 24, 2017

Excellent experience with Herb Chambers of Norwood My wife and I, had a wonderful experience buying our new 2017 Lincoln MKC. This dealership is top notch and so is our sales person, Greg Mirabile, who More

by Steve D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Mirabile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2017 -

Herb Chambers Lincoln of Norwood responded

Thank you, Steve, for taking the time to share your experience with us online and post this wonderful review. I'm so happy to know Greg was able to provide you and your wife with a positive experience. If you have any questions or concerns, please do not hesitate to reach out to any of our team. We are always happy to lend a helping hand! Thank you again! Peter Hern, General Manager

August 23, 2017

Dealer/salesperson review Our salesperson was Mara Russell. Extremely knowledgeable, people-oriented, without a doubt one of the best salespersons we have ever dealt with. Cou More

by RicoSuave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mara Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2017 -

Herb Chambers Lincoln of Norwood responded

Thank you for your business and please let us know if there is anything further we may assist you with. Best, Peter Hern, General Manager

August 19, 2017

Without a doubt the BEST buying experience I've ever had!! I recently purchased a used 2014 Ford Escape from Herb Chambers Lincoln. I spent weeks on the internet and they had the best price I saw anywhere. I w More

by Tom Fitzgerald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lewis on extended warranty!!, Alice Nabutete
Aug 21, 2017 -

Herb Chambers Lincoln of Norwood responded

Thank you, Tom, so much for your feedback and recommendation. We're so glad that you had such a positive experience at our dealership, specifically with Alice, James and Bill. They are truly assets to this team. May you enjoy many safe and amazing miles this summer in your new Ford Escape! Best, Peter Hern, General Manager

August 09, 2017

Great Sales Woman, That's Mara Mara was right down to business. (I like that) She made things simple. She was more than willing to help and explain every detail of our new Linco More

by Mazzie6
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mara Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The more than nice Lady that made us coffee. Very friendly and gracious
Aug 10, 2017 -

Herb Chambers Lincoln of Norwood responded

Thank you for taking the time to share your experience with Mara! It’s a pleasure to read that she was so helpful and provided you and your husband with an overall great experience. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Peter Hern, General Manager

August 05, 2017

Wonderful experience One of the best car buying experiences in many years! Friendly, professional and knowledgeable staff without any of the pushiness or arrrogance found More

by ThreeHappyDogs
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Greg Mirabile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2017 -

Herb Chambers Lincoln of Norwood responded

I'm so happy to read that your car buying experience with Greg was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Peter Hern, General Manager

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