Herb Chambers Lincoln of Norwood

My overall experience at Herb Chambers was excellent. Everyone who I had contact with was friendly and extremely helpful. Best overall experience I’ve had with a dealership. Never felt pressured while Everyone who I had contact with was friendly and extremely helpful. Best overall experience I’ve had with a dealership. Never felt pressured while making my decision. More

Excellent service Overall I had a very good experience at this dealership from my sales man down to the service department. I had a problem with a tire and they took ca Overall I had a very good experience at this dealership from my sales man down to the service department. I had a problem with a tire and they took care of it without it being a hassle. More

I had a great experience buying my latest vehicle. The I had a great experience buying my latest vehicle. The man who put it all together was Ryan McCarthy, who was very helpful and a complete gentleman I had a great experience buying my latest vehicle. The man who put it all together was Ryan McCarthy, who was very helpful and a complete gentleman. Driving distance to the dealership was a bit of a ride for me. So when we agreed on a price, which he was very helpful on, he had me sign all of the appropriate paperwork. Because i have a crazy work schedule too he ensured me he would have the vehicle delivered to me, so i wouldn't need to arrange rides.. Great person Ryan is and a total professional. Call and ask for Ryan McCarthy More

The dealer experience was great. They arranged a quick test drive and were able to allow for purchase and delivery the same day. Highly recommended! test drive and were able to allow for purchase and delivery the same day. Highly recommended! More

Ryan was considerate and professional throughout the purchase process of this car. He listened to my wants and needs and then delivered honest, consultative advice. His communication style was easy an purchase process of this car. He listened to my wants and needs and then delivered honest, consultative advice. His communication style was easy and I was very satisfied with his response times to my questions during the few days it took to close the deal. His demeanor and genuine likability made it easier to make decisions as I considered options. Buying a Lincoln is different than buying another make of car. There is an expectation of a higher level of service. Ryan embodies that and exceeded my expectations in every way. Talk to him and you’ll see what I mean. Stand up guy. More

Service I had very good experience dealing with James Lewis and Ryan McCarthy. They were both very helpful and accommodating. James was excellent in bringing I had very good experience dealing with James Lewis and Ryan McCarthy. They were both very helpful and accommodating. James was excellent in bringing us through all the paperwork we needed to take care of and sign. Ryan was more than helpful in showing Us how everything works in the vehicle. Once again thank you to both James and Ryan.👍😀 More

Great experience purchasing my Lincoln. Ryan McCarthy was extremely helpful every step of the way and kept in contact with me daily. Will be a returning customer. extremely helpful every step of the way and kept in contact with me daily. Will be a returning customer. More

I was very pleased with all the people involved in the purchase of my vehicle. I am very happy with the 2013 Ford Edge I purchased. purchase of my vehicle. I am very happy with the 2013 Ford Edge I purchased. More

Ryan & Jim were great to work with. This was the first time I leased a car & they both answered all my questions. Ryan was very helpful helping me set up the car. Great dealership!!!! time I leased a car & they both answered all my questions. Ryan was very helpful helping me set up the car. Great dealership!!!! More

Peter hern manager at this dealershipwas rude and Peter hern manager at this dealership was rude and disrespectful to me I purchased a new Lincoln in december I was in the dealership this week for Peter hern manager at this dealership was rude and disrespectful to me I purchased a new Lincoln in december I was in the dealership this week for a oil change. I had a issue i wanted to discuss with him. he was so nasty to me he never even spoke to me he dismissed me yelling at me to fix my mask which had slipped off mind you the young man working at the front desk was not wearing one. this is how black customers are treated by him after spending 78 thousand on a vehicle. More