Herb Chambers Lincoln of Norwood
Norwood, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Walk in on Saturday the 29th of August and the dealership was extremely busy. We purchased our vehicle and was told it wouldn’t be that long of a wait! Well the wait was extremely long but worth it in the en was extremely busy. We purchased our vehicle and was told it wouldn’t be that long of a wait! Well the wait was extremely long but worth it in the end! The Business manager Jim Lewis was extremely informative! He did not try to rush us out to get to the next customer, he took his time and patiently answered all of our questions. He even helped us pick the right protections to make sure our new Lincoln would be covered. In the end our long wait paid off, we now have a beautiful Lincoln that is covered for the next 7 years and we have Jim to thank for that! If you want to be treated fairly and not get taking advantage of, make sure you ask for Jim Lewis, he is very genuine and truly looks out for his customers! He didn’t try to sell us the garbage that most dealers shove down your throat, he had differnet packages that covered us in different ways, he didn’t try to sell us something that we would never use! So Jim, thank you again and hope to see you again on our next Lincoln (Navigator) haha, in our dreams right! More
We purchased a Lincoln Aviator after much research and many test rides of other competitive SUVs and the Aviator checked all the boxes for us .... ride, cabin quietness, pick up, seat comfort, easy to use many test rides of other competitive SUVs and the Aviator checked all the boxes for us .... ride, cabin quietness, pick up, seat comfort, easy to use controls, audio. safety features, style ... bottomline inside and out the Aviator is a tremendous value. However, an unexpected tremendous value, that far exceeded my expectations, was the customer service of Mara Russell - Sales Business Manager and Jim Lewis -Finance Business Manager, they both guided us to the right decisions for Aviator option package selections and warranties options with NO PRESSURE. They shared excellent knowledge on what we needed to understand. We were just so impressed to feel good about the entire purchasing process, simply amazing. Also, their availability after the sale for follow up questions has been the most timely and complete customer service I have ever received in all my purchases .... bar none. I would highly recommend this dealership for a A+++ Customer Experience. More
Ryan was pleasant and knowledgeable, he tried his best to show us everything that was available in our price range. He was patient and worked with us the best he could. Very happy with his effort. show us everything that was available in our price range. He was patient and worked with us the best he could. Very happy with his effort. More
Christine was a breath of fresh air the minute we arrived to check out a CPO Lincoln MKC. She was intuitive as well in answering questions before they were asked. Best of all she had us set up on Bluetooth a to check out a CPO Lincoln MKC. She was intuitive as well in answering questions before they were asked. Best of all she had us set up on Bluetooth and the Lincoln Way App before we drove off in our new car. I have already recommended her to friends thinking of a Lincoln for their next car! More
New car shopping for my wife. 4 years ago when she bought her last car at a different Herb Chambers dealership, the General Manager was very rude to my wife after the sale. After buying over 20 cars from Her her last car at a different Herb Chambers dealership, the General Manager was very rude to my wife after the sale. After buying over 20 cars from Herb's stores, I wrote Herb a letter telling him we would never set foot again based on the way my wife was treated. I have purchased six cars elsewhere since then, and have never stepped into one of Herb's stores. Yesterday due to low supply (Covid-19) my wife wanted to stop in the Lincoln store in Norwood, as they had the car in the color she wanted. Good to their reputation, she was once again talked to in a rude and condescending way by Jeremy, the General Sales Manager. I agree each dealership has the right to put any value on a trade they want. When we told the salesperson how far off the trade value was from other dealerships, the response from Jeremy was "well if you buy a demo with lots of miles, in a color you don't want, I'll give you more for your trade". Yes, we took that to mean that we should go dumpster diving out back and see if there is anything else we want in order to get more our car. A simple and polite "I want to earn your business but just can't go any higher on the trade" would have sufficed. So we made a mistake giving Herb Chambers another chance. We left, went to another Lincoln dealer, bought a car, and got the real value for the trade. More
We had seen the Lincoln SUVs at the car show in Boston and the team at Herb Chambers was knowledgeable and very helpful in assisting us with our purchase. We enjoyed our experience. and the team at Herb Chambers was knowledgeable and very helpful in assisting us with our purchase. We enjoyed our experience. More
I recently purchased a new Lincoln Aviator. Christine Feteira was a pleasure to work with. She is a true professional and I would highly recommend Christine and Herb Chambers Lincoln to anyone looking fo Feteira was a pleasure to work with. She is a true professional and I would highly recommend Christine and Herb Chambers Lincoln to anyone looking for a new vehicle. More
This was a great experience for me. Every person on the team was exceptional. I would highly recommend herb chambers Lincoln!! Go Team. I am sure Mr Chambers would be proud the team was exceptional. I would highly recommend herb chambers Lincoln!! Go Team. I am sure Mr Chambers would be proud More
Just leased a new Corsair and couldn't be happier with the process. Christine's excitement was so infectious i feel like i'm still walking on Cloud 9. Christine kept me informed of where things stood in the process. Christine's excitement was so infectious i feel like i'm still walking on Cloud 9. Christine kept me informed of where things stood in the process (new car coming from manufacturer) and the sales manager, Jim was very informative and even got me to save some money on my lease. I can't express how pleased i am with Christine and Jim. Thank you!!!! More
2020 Lincoln MKZ Hybrid The dealer, Christine Feteira, was absolutely wonderful and made the entire process very seamless and hassle-free. Most of the paperwork and negotiati The dealer, Christine Feteira, was absolutely wonderful and made the entire process very seamless and hassle-free. Most of the paperwork and negotiations were completed online and the visit to the dealer was short but made extremely pleasant by the friendliness of Christine and the Herb Chambers of Lincoln staff. More