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Herb Chambers Lincoln of Norwood

Norwood, MA

4.9
861 Reviews
Welcome to Herb Chambers Lincoln of Norwood. At Herb Chambers Lincoln of Norwood, we know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our sales staff and our auto financing team have set the bar high, so you can count on finding a loan or lease option that puts the New, Used or Certified Pre-owner Lincoln Continental, MKZ, MKZ Hybrid, MKX, MKT, MKC, Nautilus or Navigator of your dreams in your driveway, on your terms. Contact us today!
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1130 Providence Highway

Norwood, MA

02062

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Showing 861 reviews

April 26, 2021

Very professional and Helpful. Diagnosed the issue for loss of power stirring on my new car. Found service bulletin to fix this latest problem with the power steering More

by Hmasters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Mirabile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Feteira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael, Danielle Barnett
Apr 27, 2021 -

Herb Chambers Lincoln of Norwood responded

Hmasters - Thank you for the five-star review! We're so happy to hear that our service department was able to assist you with your power steering. Thank you for your business and we look forward to assisting you again in the future! - Herb Chambers Lincoln of Norwood team

April 24, 2021

Brianna always takes care of me with her outstanding professional service. A great friendly personality. Dealership is A1 as well as my Salesman Danny who is the best. More

by Hawaiiman11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIANNA , Danny Jordan
Apr 26, 2021 -

Herb Chambers Lincoln of Norwood responded

We're thrilled to know you can always count on Brianna and Danny to take great care of you. Thanks for being a Herb Chambers Lincoln of Norwood customer, we'll see you next time!

April 22, 2021

Came in for routine service. Michael helped me with a question on the Nav system and I was otherwise in and out of there in a hour. More

by JFA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Herb Chambers Lincoln of Norwood responded

We're glad Michael could take care of everything for you! Thanks for choosing Herb Chambers Lincoln of Norwood!

April 20, 2021

They are friendly and take care of customers in a timely fashion. Good communication. I love the fact that they wash your car inside and out when you bring it in for service. More

by NAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
Apr 20, 2021 -

Herb Chambers Lincoln of Norwood responded

This is a fantastic review! Thanks from the entire team at Herb Chambers Lincoln of Norwood!

April 20, 2021

Terrific service, sales, finance departments. I highly recommend this dealer. They are always going out of their way to make the experience a great one. More

by LIndaICURN14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Herb Chambers Lincoln of Norwood responded

We are honored to receive your support, thank you! - Herb Chambers Lincoln of Norwood Team

April 16, 2021

First time I went to this dealership for service Very First time I went to this dealership for service Very good customer service,I felt very confident that they would take take care of my issues. More

by radamata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna
Apr 19, 2021 -

Herb Chambers Lincoln of Norwood responded

We are so happy you chose to come work with our service team! Thank you for giving us a chance to provide excellent care to you! We look forward to working with you again in the future! - Herb Chambers Lincoln of Norwood

April 12, 2021

Herb Chambers Lincoln of Norwood refused to honor the warranty on my 2017 Lincoln MKC. The transmission failed at 29,000 miles and I was told it was due to the uneven ware of my tires. The car had just p More

by Dflanag810
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Peter Hern
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ailoli
Apr 28, 2021 -

Herb Chambers Lincoln of Norwood responded

Dflanag810, I'd like to thank you for taking the time to give us this feedback. The warranty on the the vehicle is still valid, and we did submit proper claims to Lincoln. However the repair was not approved due to the prior owners neglect and improper maintenance. We apologize for any miscommunication we may have caused. It is our goal to deliver the highest quality service, and I apologize for your recent experience. If you need to speak with me further, please do not hesitate to reach out. Thank you again, Peter Hern- General Manager phern@herbchambers.com

March 05, 2021

Christine was the deciding factor for my wife and me choosing Lincoln. We narrowed our selection between Lincoln and two other luxury car dealers. Each had something different that we liked. Working wit More

by rpgiordano17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Feteira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Herb Chambers Lincoln of Norwood responded

rpgiordano17 - Congratulations on your purchase! We're so pleased to hear that you enjoyed working alongside Christine, and that she went above and beyond to meet your needs. We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership. We value your business and please don't hesitate to contact us should any future questions arise! - Herb Chambers Lincoln of Norwood team

February 28, 2021

Working with Christine to buy a car today was the single best car-buying experience I’ve ever had. She was wonderful to work with - honest, knowledgeable, trustworthy (adjectives rarely used to describe a More

by Josef Blumenfeld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Feteira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Herb Chambers Lincoln of Norwood responded

Josef Blumenfeld - Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Christine is such an asset to our sales team and we're so glad you had the opportunity to work with her. Her ability to connect with customers, product knowledge, and friendly personality make her an irreplaceable member of our team. We will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! - Herb Chambers Lincoln of Norwood team

February 19, 2021

I had my car serviced and I can't say enough about the customer service! Professional, friendly, responsive and extremely thorough. Danielle and Brianna go above and beyond. Thank you Herb Chambers! 5 More

by MColby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Farretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Medeiros, Danielle Barnett
Feb 24, 2021 -

Herb Chambers Lincoln of Norwood responded

MColby - Thank you for taking the time to share your encouraging and kind words of Danielle, Brianna and Julie. At Herb Chambers Lincoln of Norwood, we take great pride in surpassing any and all expectations you might have in your vehicle service decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our service team. We appreciate your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers Lincoln of Norwood team

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