Herb Chambers Lincoln of Norwood

It was quite a commute but it was worth it. Cleaning the car was an icing on the cake. My car runs like the I bought it. Thank you all car was an icing on the cake. My car runs like the I bought it. Thank you all More

we had such an incredible experience purchasing our new lincoln at herb chambers lincoln in norwood. bill owen made our experience seamless from start to finish, he spent over an hour in the car teaching u lincoln at herb chambers lincoln in norwood. bill owen made our experience seamless from start to finish, he spent over an hour in the car teaching us how to set up carplay, wi-fi and showing us how each knob or button worked. bill was attentive to our needs and very easy to work with. he answered our calls and texts within minutes. i reached out to him almost 2 weeks later about an issue i was having with carplay and he walked me through the process until it was resolved. that's the kind of service that's puts bill owen at herb chambers of norwood my #1 go to guy!! thank you. More

They were very professional and knowledgeable. Answered all my questions and concerns . Beautiful inventory and polite service all my questions and concerns . Beautiful inventory and polite service More

Max Meritil and Jim Lewis were so helpful when another dealership gave me the runaround about buying my car off lease . they executed the paperwork and took care of all the details . I would recommend the dealership gave me the runaround about buying my car off lease . they executed the paperwork and took care of all the details . I would recommend them to anyone considering a Lincoln! More

Inside of car was not cleaned after service as expected. When we purchased our 2021 Nautilus we expected pickup and delivery for service and now we are told can’t be done and then you would think that insid When we purchased our 2021 Nautilus we expected pickup and delivery for service and now we are told can’t be done and then you would think that inside of car would be cleaned better More

The dealership was modern and comfortable. I didn’t feel pressured and everyone was very helpful. It felt more like everyone was giving me advice rather than selling me. pressured and everyone was very helpful. It felt more like everyone was giving me advice rather than selling me. More

Christine was amazing, every step was amazing! We absolutely love our new 21 Lincoln Corsair!! absolutely love our new 21 Lincoln Corsair!! More

Lincoln staff were initially responsive and bought our used car, took full possession of the vehicle, and agreed/promised to mail a check the next day. But we suggest thinking twice before agreeing to a used car, took full possession of the vehicle, and agreed/promised to mail a check the next day. But we suggest thinking twice before agreeing to a mailed check. The next day, Peter, the GM, brought up excuses why he couldn't mail the check that day as agreed, much less have a check ready for pickup. When questioned he threatened to not buy the vehicle. What kind of business treats customers this way? He then sent extra paperwork, but went silent for 2-3 days. Fortunately, Peter's staff were professional, and made up for lacking customer service. Recommend this dealership with reservation. The staff's professionalism is why we chose "yes" in lieu of "no." More

I found a vehicle on CarGurus here and immediately knew I wanted to check it out. I went in with my husband on a Wednesday, met with Ryan who immediately sat us down and gave us information about the car. He wanted to check it out. I went in with my husband on a Wednesday, met with Ryan who immediately sat us down and gave us information about the car. He answered some questions for me, pulled the car up and let us test drive while another worker valued my trade in. When we returned from the test drive, I noticed some issues with the car and they confirmed the issues would be fixed before purchasing. They price matched the trade in value that another place gave us. We signed and put a down payment same day. Within 2 business days, Ryan called back to say the car was ready and we could finalize the paperwork. Even though Ryan was not on schedule the day we signed paperwork, he contacted us through text and made sure everything went exactly as planned with Jim who was also awesome to work with! The car was an out of state purchase and gets delivered right to our town hall to get it registered...at no cost! Ryan has been amazing to work with. There was no pressure to buy, he was extremely personable and easy to have a conversation with, as was Jim. Both men were also knowledgeable. I will always recommend Herb Chambers Lincoln and Volvo to my family and friends. Thanks to everyone there that helped us with a smooth, fast transaction! More

Excellent service with very professional salesman. Took the time to find exactly what I was looking for the time to find exactly what I was looking for More