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Herb Chambers Lincoln of Norwood

Norwood, MA

4.9
861 Reviews
Welcome to Herb Chambers Lincoln of Norwood. At Herb Chambers Lincoln of Norwood, we know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our sales staff and our auto financing team have set the bar high, so you can count on finding a loan or lease option that puts the New, Used or Certified Pre-owner Lincoln Continental, MKZ, MKZ Hybrid, MKX, MKT, MKC, Nautilus or Navigator of your dreams in your driveway, on your terms. Contact us today!
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1130 Providence Highway

Norwood, MA

02062

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Showing 861 reviews

October 17, 2021

Jason is very helpful, accommodating, keep me informed of my status, explains what is happening and treats me with respect. More

by Margie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Feteira
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Buldoc
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Artioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Herb Chambers Lincoln of Norwood responded

We're happy to hear Jason gave you such excellent care during your visit, Margie! Thanks so much for rating Herb Chambers Lincoln of Norwood five stars!

October 15, 2021

Very professional and straight forward which is very much appreciated. Ryan was very helpful and knowledgeable. More

by Kolek1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Herb Chambers Lincoln of Norwood responded

We're happy to hear we've given you a great purchase experience! Thank you for leaving Ryan and the Herb Chambers Lincoln of Norwood team your five-star review!

October 15, 2021

The worst coffee!!!pleasemr Chambers!!!I know you are a man with good taste!! Julie, Max,Brooke, and manager OUTSTANDING!!! Never pushing, always ETHICAL, thinking in me, not in the sale. Thank you! T More

by Arcayaremodeling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Farretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Gubala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Meritil
Oct 18, 2021 -

Herb Chambers Lincoln of Norwood responded

Thank you for letting the Herb Chambers Lincoln of Norwood team hear about your fantastic experience! We're happy Julie, Max, and Brooke gave you such excellent care! We'll see you next time!

Oct 18, 2021 -

Arcayaremodeling responded

MR CHAMBER, GOOD AFTERNOON: DO YOU HAVE A BETTER COFFEE? WELL, THE SERVICE OF ALL YOUR TEAM IS REALLY FANTASTIC, FROM YOUR MANAGER, TO THE HISPANIC MAN WHO WAS CLEANING THE LAST SPOTS. THANK YOU FOR THE EMPIRE YOU CREATE. GOD BLESS YOU.

October 12, 2021

The purpose of the visit was a repai of a tire. I didn't have a set appoint, however the Service department was able to help me out. They inform me of the situation throughout the process, which I was extr More

by breckley51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Medeiros
Oct 12, 2021 -

Herb Chambers Lincoln of Norwood responded

We are so happy to hear that you had such a great time working with our team at Herb Chambers Lincoln of Norwood! Thank you so much!

October 11, 2021

sales person is great, but after you buy the car that doesn’t do you any good. ! Service is disorganized…,loaner car and valet service is not reliable…Service department doesn’t communicate with one an More

by Amanda lol not Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Mirabile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Feteira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Artioli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle was so good so sad she is not there anymore .., so reliable. , Brianna Medeiros , Michael Mills
Oct 26, 2021 -

Herb Chambers Lincoln of Norwood responded

Amanda, I'd like to thank you for taking the time to give us this feedback. I understand that you had a less-than-positive experience and I'd like to apologize to you for that. As a Herb Chambers dealership we value the customer's experience above all else, and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealership is 100% satisfied. We appreciate your input and will address these concerns with our team. If there is anything I can do for you please do not hesitate to let me know, and please reach out at your earliest convenience. Thank you, Peter Hern - General Manager phern@herbchambers.com

October 11, 2021

Over the top service and a great car. Most comfortable waiting area and hospital clean! If there is a better place I would be astounded. More

by Spudmcfoot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Hern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Mirabile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Medeiros
Oct 11, 2021 -

Herb Chambers Lincoln of Norwood responded

We're so glad your visit to Herb Chambers Lincoln of Norwood went so well! Thank you for leaving us your fantastic five-star review! We'll see you next time!

October 11, 2021

Jason and his service team were excellent. Handled the repairs to the vehicle including coordinating with offsite body repair services quickly. Vehicle looks like brand new. More

by A.beland8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Artioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Herb Chambers Lincoln of Norwood responded

Thank you for the rave review! Jason and our service team work hard to provide our customers with the best experience, and are honored to receive your 5-stars! -Herb Chambers Lincoln of Norwood

October 07, 2021

Friendly, professional and thorough but a fairly long wait for service. Nice clean atmosphere with plenty of amenities. More

by brodie1944
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raoul Joseph
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Herb Chambers Lincoln of Norwood responded

Thank you for the review and feedback. We appreciate you coming to visit us here at Herb Chambers Lincoln of Norwood and we hope to see you again next time!

October 06, 2021

As soon as I drove in Bob the service man wrote me and soon after Brianna double checked the service request and I was on my way. More

by bev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob the service greeter., Brianna Medeiros
Oct 07, 2021 -

Herb Chambers Lincoln of Norwood responded

Thanks for visiting us here at Herb Chambers Lincoln of Norwood! We appreciate your kind review and hope we can be of service to you again in the future!

October 06, 2021

Great experience, Brooke was awesome. Jim got me in and out in a short time period. More

by dmclean093
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Leithauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Gubala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Herb Chambers Lincoln of Norwood responded

Thank you for the kind feedback about our team! We appreciate you trusting the Herb Chambers Lincoln of Norwood team with your business and we hope to see you again next time!

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