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Herb Chambers Lincoln of Norwood
Norwood, MA
904 Reviews
Welcome to Herb Chambers Lincoln of Norwood.
At Herb Chambers Lincoln of Norwood, we know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our sales staff and our auto financing team have set the bar high, so you can count on finding a loan or lease option that puts the New, Used or Certified Pre-owner Lincoln Continental, MKZ, MKZ Hybrid, MKX, MKT, MKC, Nautilus or Navigator of your dreams in your driveway, on your terms. Contact us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 904 reviews
July 18, 2023
Avrum at Herb Chambers, Norwood was the best car salesperson I have had the pleasure of working with. He not only listned to what I had to say, but he heard me. He gave me feed back, suggestions and salesperson I have had the pleasure of working with. He not only listned to what I had to say, but he heard me. He gave me feed back, suggestions and advice while respecting my wishes. I walked in guarded and standoffish and left giving hugs. Avrum was straight forward, honest and respectful. If my mother was looking for a vehicle, I would recommend she go talk with Avrum because I would trust him to take good care of her. Jim Lewis in financing was also a pleasure to work with. More
by roe.blanchard
July 15, 2023
Great dealership. Sales and service has always been exceptional! I would recommend this dealership to anyone looking for a Lincoln. Sales and service has always been exceptional! I would recommend this dealership to anyone looking for a Lincoln. More
by Lnl12345
Employees Worked With
Avrum
June 26, 2023
Professional, knowledgeable and honest to deal with. Chuck and Jim in particular were great to work with. Chuck and Jim in particular were great to work with. More
by nicknjoand
June 26, 2023
Facility is immaculate, reception at the door was immediate and attentive to my presence.. Being assigned to a sales person went very well. My time was not wasted. Everything worked very smoothly wit immediate and attentive to my presence.. Being assigned to a sales person went very well. My time was not wasted. Everything worked very smoothly with being financially processed in the sale. This is my third time having purchased a product from Herb Chambers auto. More
by gardenman1952
June 24, 2023
I bought a used Honda from Herb Chambers Lincoln that was traded in by the previous owner. When I brought the car back to the dealership for inspection it was discovered that the car had been accepted by the traded in by the previous owner. When I brought the car back to the dealership for inspection it was discovered that the car had been accepted by the dealership with a title for another car the previous owner had. The title for this actual Honda was lost by the original owner. The wrong title was passed through several pairs of hands and registered in my name before I was the first to notice the errors on the registration. This has resulted in me being in a rental for the past two weeks (with the damage waiver not being covered by the dealership) as we had to wait for a duplicate title. This was negligent misrepresentation of documentation on their end. This would be a lot more palatable if the manager, Jeremy, had shown any professionalism in rectifying this situation. I had to contact the dealership twice for an update on the process before I could actually get an answer. When speaking with Jeremy on the phone about compensation for this mishandling he became short, cutting me off and trying to brush off the situation as if it was not an illegal transaction on their end. As I was expressing my disappointment in how he and the dealership have handled this and asking to confirm my address for them to finally deliver my car, he quite literally hung up on me and proceeded to use his sales person as a means to contact me. The only person who has shown any remorse and offered any sort of apology has been our sales rep, Paul. He has had wonderful customer service from the beginning, being honest and up front to the best of his knowledge. I've never left a review in my life, let alone a bad one. But this entire situation has been beyond frustrating, and the lack of apology and decorum on Jeremy's end has tainted this experience big time. More
by L
Employees Worked With
June 17, 2023
very attentive and courteous employees all around in every department! Robert Clark was especially timely and spot on in keeping me informed of my Navigator repairs! every department! Robert Clark was especially timely and spot on in keeping me informed of my Navigator repairs! More
by CVSOUTHWORTHJR
June 17, 2023
This is te best dealership in Norwood. My husband and my self have bought over 5 cars since 2017 Mara Russell is excellent in the management departand James Lewis. Business manager. The se My husband and my self have bought over 5 cars since 2017 Mara Russell is excellent in the management departand James Lewis. Business manager. The service department is great as well More
by ajbotaish
Employees Worked With
