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Herb Chambers Lincoln of Norwood
Norwood, MA
877 Reviews
Welcome to Herb Chambers Lincoln of Norwood.
At Herb Chambers Lincoln of Norwood, we know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our sales staff and our auto financing team have set the bar high, so you can count on finding a loan or lease option that puts the New, Used or Certified Pre-owner Lincoln Continental, MKZ, MKZ Hybrid, MKX, MKT, MKC, Nautilus or Navigator of your dreams in your driveway, on your terms. Contact us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 877 reviews
June 24, 2023
I bought a used Honda from Herb Chambers Lincoln that was traded in by the previous owner. When I brought the car back to the dealership for inspection it was discovered that the car had been accepted by the traded in by the previous owner. When I brought the car back to the dealership for inspection it was discovered that the car had been accepted by the dealership with a title for another car the previous owner had. The title for this actual Honda was lost by the original owner. The wrong title was passed through several pairs of hands and registered in my name before I was the first to notice the errors on the registration. This has resulted in me being in a rental for the past two weeks (with the damage waiver not being covered by the dealership) as we had to wait for a duplicate title. This was negligent misrepresentation of documentation on their end. This would be a lot more palatable if the manager, Jeremy, had shown any professionalism in rectifying this situation. I had to contact the dealership twice for an update on the process before I could actually get an answer. When speaking with Jeremy on the phone about compensation for this mishandling he became short, cutting me off and trying to brush off the situation as if it was not an illegal transaction on their end. As I was expressing my disappointment in how he and the dealership have handled this and asking to confirm my address for them to finally deliver my car, he quite literally hung up on me and proceeded to use his sales person as a means to contact me. The only person who has shown any remorse and offered any sort of apology has been our sales rep, Paul. He has had wonderful customer service from the beginning, being honest and up front to the best of his knowledge. I've never left a review in my life, let alone a bad one. But this entire situation has been beyond frustrating, and the lack of apology and decorum on Jeremy's end has tainted this experience big time. More
by L
Employees Worked With
June 17, 2023
very attentive and courteous employees all around in every department! Robert Clark was especially timely and spot on in keeping me informed of my Navigator repairs! every department! Robert Clark was especially timely and spot on in keeping me informed of my Navigator repairs! More
by CVSOUTHWORTHJR
June 17, 2023
This is te best dealership in Norwood. My husband and my self have bought over 5 cars since 2017 Mara Russell is excellent in the management departand James Lewis. Business manager. The se My husband and my self have bought over 5 cars since 2017 Mara Russell is excellent in the management departand James Lewis. Business manager. The service department is great as well More
by ajbotaish
Employees Worked With
June 14, 2023
Excellent service! Robert took care of my issues that I was having with my truck quickly. Great job! Robert took care of my issues that I was having with my truck quickly. Great job! More
by Maverick
June 05, 2023
Great experience with Linvoln if Norwood! Brooke and the team did a great job! Will recommend to others. Brooke and the team did a great job! Will recommend to others. More
by Marklehman16
June 04, 2023
The service was outstanding. The job was done on time and came on below the estimate The job was done on time and came on below the estimate More
by mjmusial
June 04, 2023
Wonderful experience fair. Fast efficient Greg did a great job as usual I would recommend him Fast efficient Greg did a great job as usual I would recommend him More
by Joe Shortsleeve
May 29, 2023
We had a wonderful experience at Lincoln! Mara was amazing and made the whole experience special! Mara was amazing and made the whole experience special! More
by Sabrina.katadzic
Employees Worked With
May 20, 2023
Excellent service James in service provided excellent and efficient service.l have been working with Peter Hern for over 25 years. He has always provided excellent service to me. and efficient service.l have been working with Peter Hern for over 25 years. He has always provided excellent service to me. More
by ppc187
Employees Worked With
