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Herb Chambers Lexus of Sharon

Sharon, MA

4.9
6,343 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 6,343 reviews

November 08, 2016

Excellent I had a certain budget and the staff here worked extremely hard to make my budget work for the car I wanted. It was a pleasure working with them and i More

by drtko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kolls Oloko, Emile Salem, Victor Lemos
Nov 08, 2016 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to share your recent experience with us. Emile, Kolls and Victor are such assets to our team, and it is encouraging to hear they impressed you. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Michael Shafman, General Manager

November 05, 2016

Thank you Tracy! Tracy was very helpful and patient as a dealer and an interpreter. My parents' English skills are limited but she was able to interpret for them and m More

by Chuang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Zhao
Nov 07, 2016 -

Herb Chambers Lexus of Sharon responded

Thank you so much for your kind words! We are pleased to hear that Tracy was able to assist you and your parents. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Michael Shafman, General Manager

November 01, 2016

Service manager doesn't understand the meaning of customer s This is my 3rd leased RX 350 in the last 6 years. My hazard light button fell into the dashboard when I went to turn on my hazard lights. I brought th More

by Karen K.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tina and a female service advisor
October 27, 2016

buying a new car had a very good experience in buying my second car @ Herb chambers .Mark Vigor who was recommended to me by my neighbor was very helpful and explained More

by herb,chamber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Vigor
Oct 27, 2016 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with Marc, he's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Michael Shafman, General Manager

October 19, 2016

Tracy Zhao is the best :) I just got LS460L from Herb Charmbers, and meet this awsome sales Tracy Zhao. She is the best sales kind and sweet. I was there for service and didnt More

by SamSun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Zhao
Oct 20, 2016 -

Herb Chambers Lexus of Sharon responded

Thank you for your glowing review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Tracy make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Michael Shafman, General Manager

October 05, 2016

Robert Williams Outsta I was looking for a Lexus GS 350 when I arrived at the dealership .I was lucky enough to meet Bob Williams. He showed me several vehicles and I came a More

by M.Saravia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Blinn
Oct 10, 2016 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Robert and Danny provide to our customers and we'll be sure to pass along your kind words. Congratulations on your new Lexus, we appreciate your business! Best, Michael Shafman, General Manager

October 03, 2016

Painless buying experience Our sales person, Tracy, was extremely pleasant to deal with. My wife and I went up to test drive the Lexus RX350 and had no intentions of buying that More

by joe1234
Recommend Dealer
Yes
Employees Worked With
Michael Shafman, Niko Kotsiopoulos, Tracy Zhao
Oct 10, 2016 -

Herb Chambers Lexus of Sharon responded

Thank you, Joe, for your review! Your experience is important to us, and it is wonderful to hear that you and your wife really enjoyed working with Tracy and Niko. We value your business and hope to see you again soon! Best, Michael Shafman, General Manager

September 28, 2016

great service i'm very happy with the service that i received from Nick Pachico, and i'm very happy with my car, i gave a 10 More

by camilio1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pachico
Sep 29, 2016 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Nick provides to our customers and we'll be sure to pass along your kind words. Congratulations on your new Lexus, we appreciate your business! Best, Michael Shafman, General Manager

September 23, 2016

Great experience Bill Kessler was a wonderful salesman very professional and friendly .He was very knowledgeable and took the time to explain all my questions. Kudos t More

by carol c packer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gabresi
Sep 23, 2016 -

Herb Chambers Lexus of Sharon responded

Thank you, Carol, so much for sharing your experience with Bill and Chris! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Michael Shafman, General Manager

September 20, 2016

Five Stars 5 stars to Nick Pacheco who lead us through the process of purchasing our certified pre owned Lexus. His friendly, professional, no pressure attitude More

by Lyn D
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Pacheco
Sep 20, 2016 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to recognize Nick and Devon. I'm so happy to know that they were able to provide you with a pleasant time purchasing your new Lexus. It's great that we were able to gain your trust in our business. Thank you for your business and we look forward to assisting you with your future sales and service needs. Best, Michael Shafman, General Manager

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