Herb Chambers Lexus of Sharon

Great Service Experience I am a newly owner of a Lexus CT- 200h sport. My car has been in the service department twice for regular maintenance and both times I was helped by E I am a newly owner of a Lexus CT- 200h sport. My car has been in the service department twice for regular maintenance and both times I was helped by Eric Castillo. He is definitely Very professional, very helpful and very attentive. From booking my appointments, to providing a loaner when I needed one, to constantly updating me on the status of my vehicle. My experience at the lexus service department has been excellent and I have tha thank Eric Castillo for that. I will continue to service my vehicle at Lexus of Sharon for as long as I have this vehicle and will continue to bring my service to Eric Castillo. I am a happy Loyal customer :-) More

Excellent customer Service Service Consultant Ken really went above and beyond to make my experience exceptional. The process was quick and easy, within minutes I was in my loan Service Consultant Ken really went above and beyond to make my experience exceptional. The process was quick and easy, within minutes I was in my loaner car, and shortly thereafter, my car was ready. Ken made sure all my needs and concerns were met. Refreshing experience in this day and age. More

Herb Chambers Lexus - best I have been to I have been getting my car serviced for 30 years af. many dealerships. Ronni Travers and her team at Herb Lexus are the best I have ever experienced. I have been getting my car serviced for 30 years af. many dealerships. Ronni Travers and her team at Herb Lexus are the best I have ever experienced. From the initial phone call to book time to the drop off to dealing with Ronni who is both patient with us older customers and very very very thorough, the experience is premier and first class. I will not take my Lexus anywhere else. More

A++ service dept. - Mark was OUTSTANDING!, We had a major engine problem with one of the 4 Lexes we own (out of warranty with 165K on it) We have kept it in fantastic condition and it has serv We had a major engine problem with one of the 4 Lexes we own (out of warranty with 165K on it) We have kept it in fantastic condition and it has served the family well for along time. Mark was outstanding thru our entire service experience - saving our sons 2007 Lexus Rx400h. He and the Parts and Service director went way beyond our expectations getting the SUV back on the road while Lexus Corporate Customer Satisfaction left us very DIS-satisfies. Mark’s professionalism, attention to detail, and super follow-up are part of what the Lexus brand is all about - Corporate should take note of how to keep very loyal customers coming back - they need only ask the Chambers dealership how to do service and customer service right. Thanks Mark - we’ll be bringing in the ‘17 RX450h in for service soon and the others as needed - keep up the great work!! Dave J Wrentham, MA More

Not Your Average Car Shopping Experience I dealt with Les von Pongracz who was courteous, patient, and informative. He took the time to answer all my questions and present some options of whi I dealt with Les von Pongracz who was courteous, patient, and informative. He took the time to answer all my questions and present some options of which I was not aware. It was a thoroughly professional, satisfying experience. More

I love Lexus of sharon I Love this lexus sales location, their sales Team is aswesome and I would recommend anyone purchasing a luxury vehicle to go to Sharon of Lexus as th I Love this lexus sales location, their sales Team is aswesome and I would recommend anyone purchasing a luxury vehicle to go to Sharon of Lexus as their sales Team is the best I have met so far: Nick Salem is awesome and the finance manager is absolutely awesome. Thanks herb chambers lexus of Sharon delivering A Class service. More

Kudos to Nick and Sanjay Nick is very knowledgeable and doesn’t push the sale. He listens to your needs and then gives you the appropriate options to make the best decision. I Nick is very knowledgeable and doesn’t push the sale. He listens to your needs and then gives you the appropriate options to make the best decision. I appreciate his professionalism and excellent customer service. I’ve bought 4 of my vehicles between Nick and Sanjay and I can’t say enough about the excellent service I receive from these two gentlemen. I highly recommend them both to my family and friends!!! More

Good Experience After several week of calls the ussue with disposition fee was fixed, so I would like to remove my previous review however there is no such option to After several week of calls the ussue with disposition fee was fixed, so I would like to remove my previous review however there is no such option to recall review on this web site. Nick is a good proffessional and very friendly person. More

Thank you again! Thank you for always providing truly great service! I have been going to Herb Chambers Lexus for more than 18 years, ever since I purchased or some Thank you for always providing truly great service! I have been going to Herb Chambers Lexus for more than 18 years, ever since I purchased or sometimes leased my first ES, then 3 RX’s and finally a pre-owned SC 430. Always have a professional & excellent experience with Herb Chambers. Why? Because they actually listen to our needs and help me, they do not sell me. Started with Spero whom just retired and most recently with Marc Vigor in Sales and Eric, Tina, Brian and the team in Service. Would highly recommend this dealership to anyone who is looking into getting into the Lexus family and values fair prices, a huge selection and extremely professional treatment! More

Excellent customer service! Everything about the purchase of our car was nothing but positive. Thank you to Rene Lapaz for asssiting us during this process, he really made it an Everything about the purchase of our car was nothing but positive. Thank you to Rene Lapaz for asssiting us during this process, he really made it an easy and enjoyable experience. Which is not something we had experienced at any of the other dealerships we had been to and that is why we bought here with herb chambers. More