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Herb Chambers Lexus of Sharon
Sharon, MA
6,374 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,374 reviews
October 30, 2018
Continued Excellence I've owned two Lexus vehicles for nearly 15 years. I have only had them serviced at this dealership and only through Mark Forcucci. I wouldn't bring t I've owned two Lexus vehicles for nearly 15 years. I have only had them serviced at this dealership and only through Mark Forcucci. I wouldn't bring them anywhere else. I never have an issue that was not fixed right the first time. Mark gets back to me right away and tries to get the most mileage out of tires, brakes, etc... without compromising safety. He's the best. Thanks Mark. More
by Jonathand57
Employees Worked With
October 29, 2018
Thank You, Nicole Nicole and the dealership are always so helpful and accomadating. I alway appreciate the time and effort they take to make my experience a good one. Nicole and the dealership are always so helpful and accomadating. I alway appreciate the time and effort they take to make my experience a good one. More
by Buyerbeware101
Employees Worked With
Nicole Thomas
October 23, 2018
Good customer service Eric-Castillo was my service advisor this time around at herb chambers lexsus and the service was spectacular. My car couldn’t go into the regular was Eric-Castillo was my service advisor this time around at herb chambers lexsus and the service was spectacular. My car couldn’t go into the regular wash because of the location of my license plate and he did not hesitate to send it down and get hand washed. He also answered all my questions about service. I recommend Eric-Castillo to whom ever is looking for great service. Thank you More
by Ani09
Employees Worked With
Eric Castillo
October 15, 2018
Above and Beyond! Rene LaPaz is the reason for my 5 star rating. My husband was recovering from surgery and could not travel to the dealership. Rene brought the car t Rene LaPaz is the reason for my 5 star rating. My husband was recovering from surgery and could not travel to the dealership. Rene brought the car to our home several times until all our concerns and questions were addressed. He keenly listens to his customers and remembers all details. He is a true professional and it was a pleasure working with him. More
by Linda T
Employees Worked With
Rene Lapaz
October 15, 2018
Premium service from a premium brand. Ronni always seems to go above and beyond what is expected. Reason I keep coming back after 10 + years. Great company with even better customer servic Ronni always seems to go above and beyond what is expected. Reason I keep coming back after 10 + years. Great company with even better customer service. More
by PatJ
Employees Worked With
October 09, 2018
Great Service! I received great service from Ken, He provided thoughtful guidance regarding repair work for my car and was very prompt with retuning my calls. Great I received great service from Ken, He provided thoughtful guidance regarding repair work for my car and was very prompt with retuning my calls. Great job Ken! More
by Ed G
Employees Worked With
Ken Alves
October 08, 2018
Seat Repair I Give this 5 star rating because of Ronni she is great nice personality and good customer service and is loyal keep being you RONN I Give this 5 star rating because of Ronni she is great nice personality and good customer service and is loyal keep being you RONN More
by Mary P
October 04, 2018
Outstanding Customer Service by Wayne McLaughlin I buy and only service my cars at Herb Chambers Lexus in Sharon. The reason I do that is because of Wayne McLaughlin who is my Service Advisor. Wayn I buy and only service my cars at Herb Chambers Lexus in Sharon. The reason I do that is because of Wayne McLaughlin who is my Service Advisor. Wayne is such a polished professional and treats every customer like a VIP. Every time I reach out to him, he gets back to me right away and makes sure that my concerns are addressed immediately. Whenever I leave the dealership, I am completely confident that my car is in perfect working order. There is absolutely nobody else I would trust with my GX. I have referred MANY people to this dealership who have since purchased cars and feel the same way I do. Outstanding customer service. More
by Sandy Wolfe
Employees Worked With
Wayne McLaughlin
September 30, 2018
Above and beyond I don’t know how else to describe my experience other than Ken went above and beyond what I expected. Every time I go to have my vehicles serviced I f I don’t know how else to describe my experience other than Ken went above and beyond what I expected. Every time I go to have my vehicles serviced I feel as if my car takes forever, but Ken always makes sure I am kept up to date and you can tell he actually cares. The service department has been lacking recently but Ken tries really hard to make sure I have the best experience even though things are out of his control. Ken has great potential and should not be ignored. More
by Familymom
Employees Worked With
Ken Alves
September 30, 2018
Thank You Ronni Spoke with Ronni about best time to bring my Lexus in for a car wash and a oil change Ronni Help with all my questions. Very Helpful Spoke with Ronni about best time to bring my Lexus in for a car wash and a oil change Ronni Help with all my questions. Very Helpful More
by Polly531
Employees Worked With
