Herb Chambers Lexus of Sharon

Ronnie Travers- The G O A T! I've been a loyal Lexus Customer for the Past 19 years and during this time Ronnie has been my Service Advisor. Ronnie always places the customer firs I've been a loyal Lexus Customer for the Past 19 years and during this time Ronnie has been my Service Advisor. Ronnie always places the customer first. She is very detailed in her explanations of the services being provided. We keep coming back to Lexus because of Ronnie!!! Rating Ronnie between 1-10, Ronnie is a 15 in our minds!! More

Great service and communication I always find the service department courteous and responsive when getting vehicle service. Car is ready when promised and updated on any issues thro I always find the service department courteous and responsive when getting vehicle service. Car is ready when promised and updated on any issues throughout process More

Thank you Nicole! Thank you for being so friendly, accommodating, and concise! I needed my car looked at right away, and Nicole found the time to fit me into an appoint Thank you for being so friendly, accommodating, and concise! I needed my car looked at right away, and Nicole found the time to fit me into an appointment that worked on my end. Thank you!!! More

Lexus gx 460 in my personal experience I can say that I felt in total trust and in family for the treatment provided by “rene La Paz” a very professional person, a in my personal experience I can say that I felt in total trust and in family for the treatment provided by “rene La Paz” a very professional person, attentive and with great human quality and willing to help the client first of all More

Thank you Brian Mathews My family would like to extend our sincere gratitude and thank you to Brian who was so efficient and helpful in solving our lexus problem in such a ti My family would like to extend our sincere gratitude and thank you to Brian who was so efficient and helpful in solving our lexus problem in such a timely manner.We lived 82 miles from Sharon and so Brian had someone drive all the way to our place in Hadley ma and take our car to be looked at again when we reported a noise problem.While our car was taken to be looked at we got a brand new 2018 Lexus for to commute to work.This was such a rare and generous service that we recieved and we will always go back to Herb Chambers in Sharon for our car needs.Thank you Brian once again for everything and Wish you a very happy New Year from our daughter and from me and my wife. We cannot thank you enough. Urgen Chomphel Haldey ma More

Great experience first time buying As a first time car buyer, I couldn't have had a better experience than the one I had with Rene LaPaz at the Herb Chambers Lexus in Sharon. I was in a As a first time car buyer, I couldn't have had a better experience than the one I had with Rene LaPaz at the Herb Chambers Lexus in Sharon. I was in a car accident and my car was totaled so I was driving a rental. The person who hit me had State Farm (whom I had a terrible experience with...) and they wouldn't cover the rental for long. Needless to say, buying a car was stressful and I was losing money on the rental by the day. I put a 'hold' on a car but upon further examination of the CarFax, I wasn't comfortable buying it. I decided to look at Lexus's website as a friend had suggested Rene as an honest car salesman who would 'treat me right' and 'tell me the truth' about the car/what I could expect. I had narrowed my search down to a 2015 or 2016 Audi A3. I didn't think the Lexus dealership would have any used Audi's, but low and behold they did when I checked (the A3 too!) Taking this as a sign, I went in and met Rene and drove the car. I said I would have to think about it (it wasn't in my first pick color and didn't have every feature I was looking for) and he completely understood... One of the features was the car's lack of a reverse camera, but he said I could always install that in the future if I wanted to... Fast forward a week or so later and I came back for a second test drive. This time he let me take the car myself with my friend who had driven me to the dealership (I had returned the rental). This was the first time I was given this opportunity by a salesperson (I had been to 3 other locations at this point) and it certainly made me feel more comfortable in the car. Considering the mileage, reasonable (no-haggle at Herb) price and how comfortable I felt in the car, I decided this was the car I was going to go with. Again, I was a first-time car buyer, so the process was new to me, but Rene made it feel seamless. Buying a car from someone you trust is really comforting. I have been driving the car for a few months now, the color has grown on me, the car drives incredibly smooth, and my friends and family are still jealous - so I feel pretty good about it! Rene ordered a special holder for my front plate so that it wouldn't damage the car, I went back to get that installed free of charge. Got a free car wash too. They have free wifi, coffee, and food as you wait for your car to be serviced. Overall, I HIGHLY recommend Herb Chambers Lexus in Sharon. Ask for Rene LaPaz! More