Herb Chambers Lexus of Hingham - Service Center

Easy to book appointment, efficient staff, pleasant waiting area. If waiting for service to be done generally accurate in estimate of waiting time. waiting area. If waiting for service to be done generally accurate in estimate of waiting time. More

My service advisor, Lauren, was great. Very helpful and offered timely updates on my vehicle repair. Very helpful and offered timely updates on my vehicle repair. More

Tom M was excellent. He took the time to go over so much , he gets a 10 + He took the time to go over so much , he gets a 10 + More

Tom is always very kind, helpful and knowledgeable and tries to always accommodate our needs. He is highly appreciated tries to always accommodate our needs. He is highly appreciated More

Service at 30,000 miles was excellent and very quick. Lauren did a great job expediting the work. Lauren did a great job expediting the work. More

The service at Lexus of Hingham has always been top notch. I’m disappointed that you need a service to get your car washed. Not what was promised when I bought the car. notch. I’m disappointed that you need a service to get your car washed. Not what was promised when I bought the car. More

I was impressed with the greeting I received when I got to the service department for my first visit. My questions were answered & I got my car in the time it was estimated to take. to the service department for my first visit. My questions were answered & I got my car in the time it was estimated to take. More

Very professional with excellent customer service Complimentary carwash and vacuum not up to par… Leaves a great deal Complimentary carwash and vacuum not up to par… Leaves a great deal More

When I arrived, I was immediately approached and checked in. My service advisor, Jonathan Seekin reviewed my needs. I set up my appointment to “wait”. Jonathan provided excellent customer service. John Y in. My service advisor, Jonathan Seekin reviewed my needs. I set up my appointment to “wait”. Jonathan provided excellent customer service. John Yee was also another associate that provided excellent customer service. He setup my Bluetooth for my new cell phone and provided me with additional helpful hints for use with my Lexus. At this time, I would like to comment. Please bring back the free car wash. This is what the highest level of customer service is all about! More

Always efficient, knowledgeable and courteous! I am disappointed they’re no longer offering free car washes as that is an mitigating asset that has kept me here for years…please bring it back asa I am disappointed they’re no longer offering free car washes as that is an mitigating asset that has kept me here for years…please bring it back asap along with active coffee/cappuccino counter! Thank you More