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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,412 Reviews

1,412 Reviews of Herb Chambers Lexus of Hingham - Service Center

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January 22, 2025

Five star service every time at Lexus in Hingham. From concierge to Serviice Advisor (I work with James). I think they are more honest than the Lexus in Sharon, where I always get a long list of cos More

by Kimtl531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in Service
Jan 22, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with us at Herb Chambers Lexus of Hingham! We're delighted to hear that our team, especially James, has earned your trust and provided honest service. We appreciate your business and look forward to serving you again in the future!

January 21, 2025

The service department went above and beyond to fit me into their busy schedule on a holiday and I was treated like a king while I waited for my car to be repaired. I was so comfortable in the waiting roo More

by TRDOffroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Tu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Sanna, Brooke Carpenter, Claudia Melgarejo, Jon Seekins
Jan 21, 2025 -

Herb Chambers Lexus of Hingham responded

It's terrific to hear that our service department at Herb Chambers Lexus of Hingham went the extra mile to accommodate you. Thank you for sharing this wonderful feedback with us!

January 18, 2025

The service and assistance I received from Thomas McCafferty was excellent and I am very pleased. More

by mswirbalus@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Herb Chambers Lexus of Hingham responded

Here at Herb Chambers Lexus of Hingham, we always value and appreciate our customers' feedback. Thank you for giving Thomas a shout-out!

Jan 20, 2025 -

mswirbalus@gmail.com responded

The service I received from Thomas McCafferty at Lexus was excellent. I would not go anywhere else.

January 17, 2025

Brought my vehicle in for warranty service. Service was excellent as usual. Talisa was my service advisor. She’s very professional and kept me up to date on my vehicle status. I would definitel More

by chung.h.ying
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Alabanese
Jan 17, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with us at Herb Chambers Lexus of Hingham! We're delighted to hear that Talisa provided excellent service and kept you informed throughout the process. We look forward to welcoming you back on your next visit!

January 16, 2025

Great experience with hingham herb chambers Lexus. They took video of my car and explained what services were needed. I was pleasantly surprised by the key battery and wipers that were all covered. Th More

by nancycoa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear about your positive experience at Herb Chambers Lexus of Hingham! It's great that the team provided thorough service and addressed all your needs, including the tire issue. Thank you for choosing us, and drive safely!

January 15, 2025

Everything is fine ,but the service time is more then it expected, anyway I will go again. More

by andyl128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Jan 16, 2025 -

Herb Chambers Lexus of Hingham responded

Thanks so much, Andy. We appreciate your feedback on wait times and look forward to your next visit to Herb Chambers Lexus of Hingham!

January 14, 2025

Thomas and the rest of the staff are always courteous, professional and on top of things at Hingham Lexus. A pleasure to do business with. More

by Nep0609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for the kind words! We're delighted to hear that Thomas and our team at Herb Chambers Lexus of Hingham provided a professional experience. We look forward to serving you again in the future!

January 14, 2025

Very good service department. Work done at time quoted. Kept informed about services needed and price. More

by Mslinskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Marciello
Jan 15, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that our service department at Herb Chambers Lexus of Hingham met your expectations with timely and informative service. Thank you for sharing your experience!

January 11, 2025

Efficient, great customer service, nice waiting areas that have magazines while waiting , nice snacks water. More

by ijcaviar032002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for the fantastic feedback! We're delighted to hear that you enjoyed our customer service and amenities at Herb Chambers Lexus of Hingham. We look forward to welcoming you back soon!

January 11, 2025

Great and courteous service from the staff that welcomes customer dropping off cars to the service advisor, Thomas, and master technician who worked on my car. I was kept fairly informed throughout the repa More

by KlodZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with us! We're delighted to hear that Thomas and our team at Herb Chambers Lexus of Hingham provided great and courteous service. We appreciate your feedback and look forward to serving you again in the future!

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