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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,401 Reviews

1,401 Reviews of Herb Chambers Lexus of Hingham - Service Center

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June 14, 2022

Excellent service- staff is exceptionally competent and friendly. Problem was solved quickly and efficiently. Thanks More

by Reginacuccaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Herb Chambers Lexus of Hingham responded

We're thrilled to read this great review! Thank you for taking the time to share your experience with us here at Herb Chambers Lexus of Hingham. We hope to work with you again in the future.

June 11, 2022

Everything was taken care of in an efficient manner. The problem with my mirror was not a problem when I brought the Vehicle in and Jarred made sure the mirror was working correctly More

by hggreenstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Cohen
Jun 13, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the review. We appreciate your trust in our team to assist you, and we are grateful for the kind words about Jarred. See you again next time here at Herb Chambers Lexus of Hingham!

June 11, 2022

When I called to confirm my appointment no one answered. When I tried again, the gentleman was very nice but had to put me on a hold. A short time later a woman picked up and said someone would have to ca More

by Carriemiceli63
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Herb Chambers Lexus of Hingham responded

Carrie, I apologize for the trouble you experienced getting in contact with my team. We strive to deliver seamless and accommodating service, and it is never our intention to inconvenience our guests. I assure you that we will use this feedback to improve in the future. If there is anything more I can do to assist you or better your visit, please feel free to reach out. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

June 10, 2022

Tom provided us great service! It was a wonderful experience. Everything was well done. Highly recommend Lexus Service. More

by mamartinelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are glad to hear that you loved working with Tom here at Herb Chambers Lexus of Hingham. See you again next time!

June 09, 2022

Car was done on time and under quote. Detail was great.! Everyone was very courteous. More

by Donald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Herb Chambers Lexus of Hingham responded

Donald, we are thrilled that our team provided you with efficient, top-notch service! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your feedback. We hope to work with you again down the road!

June 09, 2022

Not a long wait and explained what was done and what to expect from warranty program More

by Captainmorgangh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared cohen
Jun 10, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back at Herb Chambers Lexus of Hingham!

Jun 10, 2022 -

Captainmorgangh responded

Thanks for the great service

June 08, 2022

The best service top to bottom I’ve ever experienced wow! From check in to pick up simply the best thank you!!! More

by Brianlcox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Cohen
Jun 08, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the five-star review! The Herb Chambers Lexus of Hingham team is delighted to have delivered a standout service experience. Have a great rest of your day!

June 07, 2022

This was my first visit to Chambers Lexus of Hingham. I was very impressed. I arrived early for my appointment but it was not an issue. My service consultant Lauren was friendly and extremely professiona More

by Maggie muffin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
Jun 07, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for your praise, Maggie! We're thrilled that Lauren welcomed you to Herb Chambers Lexus of Hingham with excellent service and that the dealership was accommodating during your wait. We hope to work with you again!

June 02, 2022

The product speaks for itself but the service is what makes it special! Jared and the service team go over and above to make every experience there a positive one. More

by Jennifer Enos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Cohen 5 stars
Jun 03, 2022 -

Herb Chambers Lexus of Hingham responded

Jennifer, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

June 02, 2022

Very happy with Lexus Hingham MA. excellent service. Good location Clean Staff friendly. Been working with Tom in service for years. Very good guy. More

by Jags4567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks for the five-star review for Herb Chambers Lexus of Hingham! We are thrilled that Tom continues to deliver exceptional service. It is a pleasure to have you as a valued customer!

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