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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,238 Reviews

1,238 Reviews of Herb Chambers Lexus of Hingham - Service Center

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January 16, 2022

I had a 2 pm appt. to have an oil change. My car was taken at 2 pm. After about 20 minutes, I was brought to go over some questions. Kevin was great at explaining everything. I had a question on somethi More

by JTOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We strive to deliver a seamless and efficient service experience, and it is wonderful to hear that this was reflected in your time working with Kevin and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

January 15, 2022

Dealer is excelente customer service and thy quick get me in and out less five minutes I spoke whit customer service to replace battery one off keys of car and did may change one other still want working bec More

by Vagnodesouza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Herb Chambers Lexus of Hingham responded

We are happy to hear that our team delivered such efficient, top-notch service! Thank you for choosing Herb Chambers Lexus of Hingham and for stopping by to share your experience. Drive safely!

January 15, 2022

40K servicing, handled smoothly, everything clearly explained, accurate estimates. Kudos to Scott and Jon, who were great. More

by Leko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott at intake - 5 stars
Jan 17, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share! We appreciate your business and are happy to hear that Scott, Jon, and the Herb Chambers Lexus of Hingham team went the extra mile to assist you. Drive safely, and we hope to see you back again down the road!

January 15, 2022

Everyone is very efficient and helpful. I was very please with the covid protocol too. More

by Studygrl9600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Herb Chambers Lexus of Hingham responded

We're honored to receive this positive input! Thank you for sharing your enthusiasm for the Herb Chambers Lexus of Hingham team, and we hope you'll continue to rely on us for all your future automotive needs.

January 14, 2022

Very knowledgeable service and sales people always providing excellent service and advise regarding my vehicle upkeep. More

by ed.dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the kind words, Ed - it means a lot to us! We appreciate you trusting Herb Chambers Lexus of Hingham with all your automotive needs. Be well!

January 14, 2022

I called Lexus In highnam and was treated like a queen. I had hit a medium with granite and slashed both tires on the driver’s side. I was able to get tires and new windshield blades which Lauren said was a More

by donna.worth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
Jan 14, 2022 -

Herb Chambers Lexus of Hingham responded

Donna, it's our top priority to keep you safely on the road and to accommodate you whenever we have the chance. We're happy to hear that Lauren took such good care of you and your vehicle and made your whole service experience so simple. Thank you for your confidence in Herb Chambers Lexus of Hingham, and we'll be here whenever you need us next!

January 13, 2022

Told 1 1/2 hour wait and that’s exactly what it was! Great job Lauren! More

by emmuldoon
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lauren
Jan 14, 2022 -

Herb Chambers Lexus of Hingham responded

Prompt service is our goal! We'll let Lauren know you appreciated her help! --The Crew at Herb Chambers Lexus of Hingham

January 12, 2022

Service department is very efficient and courteous. Tom is my ho to service rep and is very knowledgeable and professional. This is my 2nd Lexus from Herb Chambers. More

by Ed Ostrowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Herb Chambers Lexus of Hingham responded

Hi Ed - Seeing your positive review puts a smile on our faces! Thank you for trusting Tom and the Herb Chambers Lexus of Hingham team to get the job done right. We look forward to your next visit!

January 12, 2022

Great service. Ready when promised and job completed. Check list of other items done. Extremely satisfied. More

by Ebongarzone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Herb Chambers Lexus of Hingham responded

We're glad your service visit left nothing to be desired! Thank you for the amazing feedback and for enlisting the help of the Herb Chambers Lexus of Hingham team!

January 12, 2022

Great service , comfortable waiting area, and reasonable cost. I always feel my Lexus GX460 is in good hands! More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Herb Chambers Lexus of Hingham responded

We're glad you feel confident in the Herb Chambers Lexus of Hingham team, David! Thank you for the kind words and for trusting us with your Lexus GX 460's care! Till next time!

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