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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,238 Reviews

1,238 Reviews of Herb Chambers Lexus of Hingham - Service Center

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January 22, 2022

This dealership and it’s associates are exceptional. The associates was very thorough and clearly communicated all service expectations. This is why I continue to return to Herb Chambers. More

by Ethel_daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for this great review! We are so glad that our team was helpful and wonderful to work with. We appreciate your trust in the Herb Chambers Lexus of Hingham crew!

January 21, 2022

Very simple and easy to work with communication is on point absolutely lovelyWould highly recommend More

by Binyab93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Sanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Herb Chambers Lexus of Hingham responded

We are so glad to see this positive feedback! Thank you from our entire Herb Chambers Lexus of Hingham team.

January 21, 2022

Could not have received better service having my car repaired. The service was outstanding. From the moment I arrived they were expecting me, had my loaner ready and I was on my way. I was kept informed More

by Bpeloquin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared at Hingham
Jan 24, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for trusting us with your vehicle. Here at Herb Chambers Lexus of Hingham, it is our goal to deliver top-notch service and I am glad that came through to you!

January 21, 2022

My service was perfect and no complaints The dealership is doing everything thing possible to deal with Covid but it still had an effect on the visit. More

by Gnystrom50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Burbine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Herb Chambers Lexus of Hingham responded

We appreciate you taking the time to share this feedback! Thank you for giving Herb Chambers Lexus of Hingham your business, and for being understanding during these difficult times. We look forward to welcoming you back for your next service visit!

January 20, 2022

Friendly, helpful staff, good, quick service, shuttle driver was very nice. Scheduler was very helpful the day before More

by Ferrignoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
Jan 21, 2022 -

Herb Chambers Lexus of Hingham responded

Courteous, high-quality service is what we strive for! Thank you for the great review and for taking your maintenance needs to Herb Chambers Lexus of Hingham - we hope to see you back for the next.

January 19, 2022

Great service department. Personally of all involved were super friendly. Ready as promised with a nice clean car. More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
Jan 20, 2022 -

Herb Chambers Lexus of Hingham responded

Hi Brad - We are happy to hear that you and your vehicle were so well taken care of by our team! Thank you for giving Herb Chambers Lexus of Hingham your business and your positive review. We hope to see you again!

January 19, 2022

The customer service was excellent. I had a couple questions about my car when I arrived at my appointment and all of my questions were answered before I left out the dealership. More

by SE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks for this review! We're glad that our team delivered excellent customer service. We appreciate your kind words about our hardworking crew. Thank you for trusting us to get the job done right.

January 18, 2022

My service advisor Tom Mc. is professional, knowledgeable, and consistently pleasant. I was confused about the TPMS, and how to actually locate individual turn pressures. Not only did he ta More

by paul joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Herb Chambers Lexus of Hingham responded

Paul, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Tom and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

January 18, 2022

Great service at Lexus.They are always helpful, Great service at Lexus. They are always helpful, responsive and professional. I have been going to the dealership for many years. I highly recommend More

by LMZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Barbosa
Jan 19, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

January 17, 2022

Everything was top shelf! Jared Cohen did a great job setting up the appointment, and everything went according to plan. Totally satisfied, and intend to extend our Lexus warranty because of the excellen More

by alan.m.shoemaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Cohen
Jan 18, 2022 -

Herb Chambers Lexus of Hingham responded

Hello Alan, thank you for sharing these kind words about the Herb Chambers Lexus of Hingham team! We are glad that Jared was especially helpful and hardworking. We appreciate your trust in him and the rest of our team to help out. See you again next time!

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