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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,238 Reviews

1,238 Reviews of Herb Chambers Lexus of Hingham - Service Center

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February 12, 2022

Getting my RX 350 serviced for the first time. The experience was painless and relaxing. More

by Kristijbyrne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared, Eric Barbosa
Feb 14, 2022 -

Herb Chambers Lexus of Hingham responded

It was our pleasure to take care of your Lexus RX 350! Thank you for trusting Herb Chambers Lexus of Hingham with your business, we look forward to your next visit.

February 12, 2022

I was very pleased with Jared. He helped me with certain things that were wrong with my car. Soon as I pulled in he told me about my exhaust. Which I couldn’t figure out. Also he let me use a car until my c More

by rhodesstanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Herb Chambers Lexus of Hingham responded

We are thrilled that Jared and the team could deliver a five-star experience! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your feedback. We look forward to your next visit!

February 10, 2022

The gentleman who registered my car in was very pleasant. The service associate, Jarod was very pleasant and professional. He mentioned a wait time of 90 minutes but I only had to wait an hour. The waitin More

by Aleblanc3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarod. Gets 5 stars for excellent service
Feb 11, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! It is our goal to deliver a seamless and efficient service experience, and it is wonderful to hear that this was reflected in your time working with Jarod and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

February 09, 2022

It’s very impressive but you seem to pay for that dealership. I wish I could afford the cars they sell there More

by Nhodgkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
Feb 10, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for your feedback. We strive to provide an excellent value to our guests so I apologize that you aren't satisfied with our prices. If you would like to share further details here, please reach out to me directly. I would be glad to have a conversation. Patrick Chahwan - General Manager - pchahwan@herbchambers.com

February 09, 2022

Everyone was most courteous and helpful. Tom McCafferty was exceptional as always and explained my car’s issue clearly More

by Teachmarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Herb Chambers Lexus of Hingham responded

We're glad you have such confidence in Tom and the Herb Chambers Lexus of Hingham service team! Thank you for the stellar review and for trusting us with your vehicle's care - we hope to see you back for any future needs that arise! Safe travels!

February 08, 2022

Friendly no sale pressure goes above and beyond to Friendly no sale pressure goes above and beyond to help Can’t say enough Recommend to all! More

by Mak0424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitor Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren, Eric Barbosa
Feb 09, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had such a seamless and accommodating experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

February 08, 2022

Excellent service. I'd recommend to friends and family. Friendly staff get you in and out timely. More

by Rbotelhojr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Herb Chambers Lexus of Hingham responded

Your recommendation of our work means the world to us! Thank you for choosing Herb Chambers Lexus of Hingham and for stopping by to leave a review. Safe travels until we see you again!

February 07, 2022

John was very helpful, got in and out. Very friendly atmosphere. Anyone that needs anything done to there Lexus I recommend herb chambers lexus of Hingham! More

by footballwiz25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Herb Chambers Lexus of Hingham responded

We're glad you have such confidence in the Herb Chambers Lexus of Hingham team! Thank you for the outstanding review and for giving John a shout-out. We appreciate your support!

February 07, 2022

The service provided was just as stated. The appointment was on time. The staff were friendly, and professional. They took time to listen and answer questions to my satisfaction. More

by Lorraine’sLexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Herb Chambers Lexus of Hingham responded

This review is gratifying to receive! Thank you for choosing Herb Chambers Lexus of Hingham for your service needs, and for going out of your way to share your feedback. We hope to see you again!

February 05, 2022

Kevin at the service department is excellent and very knowledgeable He was very kind and understand customer needs. More

by Peri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Herb Chambers Lexus of Hingham responded

Hi Peri-- it makes us happy to see that Kevin was especially knowledgeable, kind, and great to work with. We appreciate these kind words and hope to see you again next time!

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