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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,400 Reviews

1,400 Reviews of Herb Chambers Lexus of Hingham - Service Center

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August 24, 2022

I got the appointment time I wanted with one day notice. The car was ready just as I finished lunch! More

by Wjcadigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Conley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Skorohod
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Herb Chambers Lexus of Hingham responded

We're so glad we could assist you! Thank you for the excellent review and for doing business here at Herb Chambers Lexus of Hingham - we hope to see you again next time!

August 23, 2022

Customer service from Ashley and Lauren was excellent in getting me back on the road More

by Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
Aug 23, 2022 -

Herb Chambers Lexus of Hingham responded

We are so happy to hear that Ashley and Lauren were able to assist you! Thank you for the 5-stars from all of us at Herb Chambers Lexus of Hingham.

August 22, 2022

Service department is first rate. They respond quickly and provide excellent service and explanations. My car always comes back looking like brand new. Best service department I ha More

by babenj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin Tu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Melgarejo
Aug 22, 2022 -

Herb Chambers Lexus of Hingham responded

Our team is delighted to see your glowing review! Thank you so much for choosing Herb Chambers Lexus of Hingham and please let us know if you need anything at all!

August 20, 2022

Tom is always a joy to work with, he is knowledgeable and treats me lije and old friend. More

by stefmid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2022 -

Herb Chambers Lexus of Hingham responded

Your review makes our day! We're elated that Tom has hit the mark with excellent service. Many safe and happy miles from your friends at Herb Chambers Lexus of Hingham!

August 18, 2022

Excellent quality and service - very friendly, helpful and prompt. Can be pricy in comparison with other garages, but trustworthy. More

by Jeff
Customer Service
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
Aug 18, 2022 -

Herb Chambers Lexus of Hingham responded

Jeff, thank you for the sharing! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. With regard to the rest of your review, we do strive to keep our prices competitive, so if there is anything more we can do to address this feedback, please feel free to reach out. Best, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

August 15, 2022

Our Lexus Rep Kevin, was incredibly helpful, friendly and professional. He kept us informed of all work done and made great suggestions for our current visit, as well as future appointments. To top it off, h More

by tappan369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for stopping by to share your excellent service experience with Kevin and the team at Herb Chambers Lexus of Hingham! We will be sure to pass along your kind words. We appreciate this lovely recommendation and hope you let us know if you ever need anything else!

August 11, 2022

Very cordial and professional. Keot us informed of service and what was needed. Provided transfer to Derby street mall and picked us up. Serice was completed in a very reasonab More

by Unclephill44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Herb Chambers Lexus of Hingham responded

Woohoo! When we see words like "cordial" and "professional" it lets us know we are doing a stellar job. Thank you for the 5-stars, and have a great day! –Herb Chambers Lexus of Hingham

August 11, 2022

Jarod my service rep was awesome to work with. Professional and polite. No issues to discuss More

by smartino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared
Aug 12, 2022 -

Herb Chambers Lexus of Hingham responded

We're delighted Jarod made your experience a total success! Thanks for supporting Herb Chambers Lexus of Hingham with your review. Until next time!

August 09, 2022

I had an extended warranty so they were great making sure I was gonna get what I was covered for More

by Larrypap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Aug 09, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review, Larry! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

August 03, 2022

Jared gave me good advice to do a particular repair at an outside shop and then repaired and replaced several parts that would have caused problems. More

by Consumer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jared Cohen
Aug 04, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Jared. Drive safely, and we hope to see you again at Herb Chambers Lexus of Hingham!

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