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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,238 Reviews

1,238 Reviews of Herb Chambers Lexus of Hingham - Service Center

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March 17, 2022

Excellent experience the show room and service areas so professional clean friendly excellent explanation of what was going to happen to the car and appropriate non-pressure recommendation. More

by ntsanoteli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared
Mar 18, 2022 -

Herb Chambers Lexus of Hingham responded

It is gratifying to hear that you had such a positive, pressure-free experience! Thank you for choosing Herb Chambers Lexus of Hingham and for stopping by to leave a review. We hope to see you again!

March 17, 2022

I just love HC Hingham! Awesome people, great service! I came for routine oil change. Tom was helping me this time. As always my car got cleaned and checked! All my question More

by Ihar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks for the awesome review. We're glad that Tom always takes excellent care of you and your vehicle. We appreciate your trust in us. See you again next time!

March 16, 2022

Took car to dealer for 6 month service. Jonathan was service rep - he was outstanding as usual. Car was ready ahead of estimated time. Everyone was courteous, knowledgeable and friendly. More

by PMASLANKA47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Herb Chambers Lexus of Hingham responded

We're pleased Jonathan stepped in to ensure that your service visit went off without a hitch. Thank you very much for taking a moment to give Herb Chambers Lexus of Hingham such a special shoutout!

March 14, 2022

Always fast and friendly service every time I have been here. The employees are all great, they have a very comfortable waiting area, and they get you in and out as soon as possible. More

by Missrachel617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Herb Chambers Lexus of Hingham responded

Rachel, fast and friendly service is always the goal at Herb Chambers Lexus of Hingham, and we're happy to hear we're hitting the mark! Thank you for sharing what you enjoy about allowing us to take care of your service needs, and we hope you'll continue to rely on us for many miles to come!

March 12, 2022

Great personal customer service, immaculate faculty. Knowledgeable staff. Comfortable waiting areas. Very fast thorough turnaround. More

by Jibcam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Herb Chambers Lexus of Hingham responded

These reviews make our day! Thank you so much for supporting Herb Chambers Lexus of Hingham and we hope to see you again soon!

March 11, 2022

I have been very satisfied with the service I receive from this dealership. The employees are always courteous and helpful. More

by Swirbz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 13, 2022 -

Herb Chambers Lexus of Hingham responded

Your satisfaction is our ultimate goal! It's wonderful to hear such positive feedback about the Herb Chambers Lexus of Hingham team, and we'll be sure to pass on your kind words. Many thanks from all of us here for your continued patronage, and we'll be here whenever you need us next!

March 10, 2022

It all started on Sunday! Me and Marcus and some friends had a nice launch and it happened that we were talking about cars, and i told him i was looking for one. He immediatel More

by Jonathanyasmin1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for your feedback. It's great to see that you had a seamless experience here at Herb Chambers Lexus of Hingham, thanks to Marcus' help! We appreciate your business and kind words.

March 10, 2022

Always a positive experience, everyone is professional and friendly, the waiting area is very comfortable too. More

by Ld22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for stopping in at Herb Chambers Lexus of Hingham and leaving our team a five-star review! We are glad that you were comfortable in our waiting area and have continued to enjoy your experiences. Have a great day!

March 08, 2022

I went to go to have an oil change and Kevin was able to help me with this. More

by morankathleen7@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Herb Chambers Lexus of Hingham responded

Kathleen, we're glad we were able to accommodate you for service and get you swiftly back on the road! Thank you for taking a moment to share some positive feedback about your experience with Kevin and the Herb Chambers Lexus of Hingham team, and we wish you safe travels until we see you next!

March 07, 2022

Kevin always does an excellent job. He is very thorough and detailed. He expedited my service and it was completed ahead of schedule. Kevin went over my device report in detail. He is a More

by dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Herb Chambers Lexus of Hingham responded

Dave, thank you for the great review! We are thrilled to hear that Kevin delivered such an outstanding service experience. Drive safely, and we hope to earn your business again at Herb Chambers Lexus of Hingham!

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