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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,399 Reviews

1,400 Reviews of Herb Chambers Lexus of Hingham - Service Center

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October 06, 2022

Consistently excellent in service and client relations. Tom always brings it in terms of responsiveness and attention to detail. Thank you. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the wonderful review! Tom will be happy to hear that you had a seamless experience thanks to all of his assistance. Take care! - Herb Chambers Lexus of Hingham

October 05, 2022

Service Department was very courteous and prompt. I had an oil change and tire rotation. There were no pressures to get me to do other items unlike other places I’ve gone to. More

by AC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

October 05, 2022

Quick service, proessional, greeted right away - pleasant areas to wait while car is being serviced More

by Bostonlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James alteus lauren salvado
Oct 05, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks for the excellent review and for choosing Herb Chambers Lexus of Hingham! We hope to see you back again next time!

October 04, 2022

Kevin was very helpful. He is knowledgeable and explained everything in detail. Service department is excellent. Will be returning soon for front brakes. More

by rjdaniele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Herb Chambers Lexus of Hingham responded

We're so glad Kevin offered informative expertise that shaped a great experience. We look forward to working with you again at Herb Chambers Lexus of Hingham!

October 03, 2022

Kevin is exceptionally knowledgeable, approachable, and professional. Definitely the star of the dealership!! Thank you Kevin for your assistance! More

by Mei.Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks so much for giving Kevin a shoutout! This is the kind of feedback we love to see. The Herb Chambers Lexus of Hingham team looks forward to seeing you again next time!

October 01, 2022

This place is friendly, clean, professional and everyone who works there is terrific. The moment you drive in, someone is there to greet you and help you get your car serviced. And the car always comes bac More

by Sheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 03, 2022 -

Herb Chambers Lexus of Hingham responded

Hi Sheri - Thanks so much for the five-star review for Herb Chambers Lexus of Hingham! We love seeing words like professional, clean, and friendly used to describe our establishment. It's a pleasure servicing your vehicle, and we love having you as a customer!

September 30, 2022

Tom McCafferty in the service dept is a great guy! ! He’s helped me with a few issues that I’ve had!!! Always quick(even with Covid) and gets the issue resolved!! More

by Jdjoyce123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Barbosa, Claudia Melgarejo, Vitor Duarte
Oct 03, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks for commending the excellent work of Tom! We are lucky to have him on the Herb Chambers Lexus of Hingham team and will pass your five stars along. Until next time!

September 30, 2022

They are committed to customer service and clear communication! Kudos to my service advisor Tom who provided great support & guidance during my last service visit. I highly recommend Herb Chambers L More

by sobrien751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for recognizing our efforts to deliver outstanding customer service! We are thrilled that Tom and the Herb Chambers Lexus of Hingham team provided a five-star service experience. Until next time!

September 28, 2022

I had an appointment at 9:30 a. m. They took my car right away and were finished 15 minutes earlier than promised. The service man went over everything, and the cost was what rhey q More

by Lexus Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for your review! We're glad that the Herb Chambers Lexus of Hingham team took excellent care of you. We appreciate your business and kind words, see you next time!

September 28, 2022

Kevin was fantastic! Explained all we needed to know. The guy who checks me in is also great! More

by Alikazam35
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Herb Chambers Lexus of Hingham responded

We are so happy that Kevin and the team provided you with the top-tier service you deserve during your recent visit to Herb Chambers Lexus of Hingham! Thank you!

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