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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,320 Reviews

1,320 Reviews of Herb Chambers Lexus of Hingham - Service Center

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October 14, 2024

All the people are great. They listen to my concerns and make sure everything is ok when the service is complete. I have complete trust in the Servive team. More

by Mjburbine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with us! We're delighted to hear that our service team at Herb Chambers Lexus of Hingham has earned your trust and addressed all your concerns. We look forward to serving you again in the future!

October 11, 2024

Always professional, friendly and helpful. Plus, excellent service, the snacks are great and the wait is comfortable. More

by Helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welsh
Oct 11, 2024 -

Herb Chambers Lexus of Hingham responded

Helen, we're glad to hear you enjoyed the service and amenities at Herb Chambers Lexus of Hingham! Thank you for sharing your experience with us.

October 11, 2024

Exceptional and professional service experience. Tom McCafferty, my Service Advisor, was knowledgeable and helpful to me (as he always has been) in selecting a new set of tires for my 2022 ES350. A More

by cchancey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your positive experience with us at Herb Chambers Lexus of Hingham! We're delighted to hear that Tom and our technician provided exceptional service during your tire selection and installation. We appreciate the kind words, and we're here if you need anything else!

October 10, 2024

Professional service. Good communication. Fair pricing. Scott, who checks the car in, is always friendly and efficient. As is my service rep Thomas. More

by Carolmcsweeney7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Oct 10, 2024 -

Herb Chambers Lexus of Hingham responded

Carol, thank you for highlighting the professionalism and efficiency of our team at Herb Chambers Lexus of Hingham. We're glad to hear Scott and Thomas provided excellent service!

October 10, 2024

I was very impressed with the excellent service I received yesterday. The employees are friendly and helpful. The facility is very clean and the waiting area is quite comfortable with good refreshmen More

by Mjbranca16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah Marciello
Oct 11, 2024 -

Herb Chambers Lexus of Hingham responded

Mjbranca16, we're delighted to hear that you had a positive experience at Herb Chambers Lexus of Hingham! It's great to know our team and facilities met your expectations. Thank you for the kind words!

October 09, 2024

Great customer service from every department . You feel valued from the moment you walk into the dealership More

by Nigel’s mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear you felt valued during your visit at Herb Chambers Lexus of Hingham. Thank you for the kind words about our team's customer service!

October 09, 2024

I am very satisfied with the customer service and mechanical service that I receive here. -Thank you More

by Carmenm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah M Marciello; Fredrick Correia
Oct 09, 2024 -

Herb Chambers Lexus of Hingham responded

Carmenm, we're delighted to hear you're satisfied with the service at Herb Chambers Lexus of Hingham. Thank you for your kind words!

October 08, 2024

The reception and the service was exellent and she was super nice that s make me so happy thank you for everythink More

by hsanon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisha
Oct 09, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that you had an excellent experience with our team at Herb Chambers Lexus of Hingham! Thank you for sharing your feedback, and we're glad we could make your visit a happy one.

October 08, 2024

Herb Chambers Lexus provides the best customer service of any company I have worked with. Talisa is the model of what a customer service representative, should strive for. She kept in close contact with More

by ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talesa Albanese
Oct 09, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with us! We're delighted to hear that Talisa provided exceptional service and kept everything running smoothly at Herb Chambers Lexus of Hingham. We appreciate your kind words and look forward to serving you again in the future!

October 07, 2024

Service department was very helpful in getting my car checked and serviced in a prompt manner. Always courteous to a fault and waiting area is clean and comfortable More

by ToyotafanTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch, service advisor
Oct 08, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that our service department at Herb Chambers Lexus of Hingham provided you with prompt and courteous assistance. Thank you for highlighting the clean and comfortable waiting area as well!

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