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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,238 Reviews

1,238 Reviews of Herb Chambers Lexus of Hingham - Service Center

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April 05, 2022

Excellent customer service - everything done on time and no surprises with cost at the end. I would highly recommend them for your Lexus service More

by Tjnolan822
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared
Apr 05, 2022 -

Herb Chambers Lexus of Hingham responded

It's wonderful to hear we met your expectations! We're grateful to have such supportive guests like you at Herb Chambers Lexus of Hingham, and we look forward to your next stop by!

April 05, 2022

Quick and easy visit for an unexpected minor problem. Courteous and friendly employees went above and beyond. Much appreciated! More

by BB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Names unknown
Apr 05, 2022 -

BB responded

Confirming

Apr 06, 2022 -

Herb Chambers Lexus of Hingham responded

It was our pleasure to assist you with your service needs! Thank you for choosing Herb Chambers Lexus of Hingham and for stopping by to leave a review. Drive safely until we see you again!

April 05, 2022

Great service team, fast and efficient. They set the right expectation from the moment you walk in the doors. More

by Sundance70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Herb Chambers Lexus of Hingham responded

This is the kind of feedback we hope to receive! Thank you tremendously for sharing how positive your visit to Herb Chambers Lexus of Hingham was, and we hope you'll stop by again next time you need service!

April 02, 2022

Jonathan was great to work with. Car was ready to go just when I needed it More

by Monohel
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with Jonathan and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

March 31, 2022

Pretty thorough, and the people are pleasant. It seems to run efficiently. Love that they wash my car during regular maintenance More

by Sherrywestelman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Herb Chambers Lexus of Hingham responded

We're so pleased to hear you always have a great experience with us. Thank you for the five stars. We look forward to seeing you again next time! - Herb Chambers Lexus of Hingham

March 29, 2022

Excellent experience. Pleased with the communication , quality of service and service consultants. Car was ready when promised. More

by Wcsretired
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Herb Chambers Lexus of Hingham responded

Meeting and exceeding your expectations is always our goal, and we're happy to hear we're succeeding! Thank you for sharing how much our top-tier care means to you and the Herb Chambers Lexus of Hingham team, and we wish you safe travels until we see you next!

March 28, 2022

The service is impeccable. Quick efficient and friendly. I actually enjoy waiting for my vehicle in the comfortable Showroom as it faces south and is warm and pleasant. I al More

by Philstruzzierodmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Burbine
Mar 28, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you are confident in the Herb Chambers Lexus of Hingham team to get the job done. Drive safely, and we hope to see you back again down the road!

March 25, 2022

Easy to book appointment, efficient staff, pleasant waiting area. If waiting for service to be done generally accurate in estimate of waiting time. More

by Corinne.poore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared
Mar 25, 2022 -

Herb Chambers Lexus of Hingham responded

Hi Corrine, thanks for the kind words! Glad to hear your time at Herb Chambers Lexus of Hingham was smooth and easy. We appreciate your business!

March 24, 2022

My service advisor, Lauren, was great. Very helpful and offered timely updates on my vehicle repair. More

by CarolineJohnson2173
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
Mar 25, 2022 -

Herb Chambers Lexus of Hingham responded

Caroline, we are thrilled that you had such a positive experience with Lauren! Thank you for choosing Herb Chambers Lexus of Hingham and for stopping by to leave a review. Drive safely until we see you again!

March 24, 2022

Tom is always very kind, helpful and knowledgeable and tries to always accommodate our needs. He is highly appreciated More

by Annmarieclancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for your confidence in Tom and our team! It is always our pleasure to assist you and we look forward to your next visit to Herb Chambers Lexus of Hingham.

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