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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,398 Reviews

1,398 Reviews of Herb Chambers Lexus of Hingham - Service Center

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October 27, 2022

Service outstanding as always at Lexus of Hingham. Tom McCaffety is a pleasure to deal with - knowledgeable, courteous & efficient. Loaner car ready to go & my vehicle delivered back as promised. More

by PMASLANKA47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Herb Chambers Lexus of Hingham responded

Outstanding service is what we strive for here at Herb Chambers Lexus of Hingham! Thank you for the shoutout to Tom, and we look forward to seeing you again!

October 27, 2022

I like how efficient and always informative each service appointment is at Lexus of Hingham. Whether I choose to wait during the service at the dealer, or arrange for another errand or activity, while my ca More

by Elizabeth O’Connor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Melgarejo, Jon Seekins
Oct 27, 2022 -

Herb Chambers Lexus of Hingham responded

Elizabeth, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

October 26, 2022

Tom was excellent. Professional and courteous. Highly recommend Hingham Lexus for Lexus service. My car was vacuumed and cleaned. More

by Pattirizz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the 5-star review of Herb Chambers Lexus of Hingham! We can't wait to share your feedback with Tom. Take care!

October 24, 2022

Top notch customer service. Don’t have to worry about anything w my cars you guys are on top of your game More

by John30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Barbosa, Vitor Duarte
Oct 25, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks so much for taking a moment to recommend Herb Chambers Lexus of Hingham! We're happy to hear you can always count on us!

October 24, 2022

Thomas McCafferty once again provided really good customer service. He constantly goes out of his way to supply excellent customer service and ensures that his guests are exceedingly satisfied. I am. More

by welstd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Thomas and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

October 23, 2022

Great dealership. Always friendly, helpful and excellent service. Tom McCafferty is easy to work with. More

by JeffT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review, Jeff! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

October 22, 2022

Service Department representative Lauren was very helpful and pleasant. Car was serviced in the projected time frame. Process was simple and efficient. More

by Elizabeth
Recommend Dealer
Yes
Employees Worked With
Lauren
Oct 24, 2022 -

Herb Chambers Lexus of Hingham responded

Hi Elizabeth - We are delighted that you were so well taken care of by Lauren and the team! Thank you for trusting Herb Chambers Lexus of Hingham with your business, we look forward to the next opportunity to assist you. Drive safely!

October 19, 2022

My experience with Herb Chambers service department was terrific. My service advisor, Kevin, was wonderful and service was able to be completed in just over an hour. More

by zizzors265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that Kevin delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

October 19, 2022

The staff in the service department are very helpful and pleasant, especially Tom McCafferty. Getting an appointment was not difficult and the vehicle is always spotless when it’s returned. Pricing is in li More

by garydodge1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Herb Chambers Lexus of Hingham responded

Hi Gary - We are thrilled that you were so well taken care of by Tom and the team! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your experience. Drive safely until we see you again!

October 17, 2022

Lauren is fantastic and the main reason we bought a 460 over a suburban as a additional car . Great service wonderful attitude. We work and are busy Lauren clears the way and makes it work. Priceless. More

by tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
Oct 17, 2022 -

Herb Chambers Lexus of Hingham responded

We are so happy to read your feedback, Tony! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your positive words about Lauren. Drive safely until we see you again!

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