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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,238 Reviews

1,238 Reviews of Herb Chambers Lexus of Hingham - Service Center

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April 25, 2022

It was great! I arrived almost 45 minutes early, and was taken right in. Told me what they would check and change my oil and it would be 90 minutes. It was done More

by santos_248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Herb Chambers Lexus of Hingham responded

It's wonderful to hear we're meeting and exceeding your expectations! Thank you for putting your trust in the Herb Chambers Lexus of Hingham team to keep your vehicle in excellent shape, and we'll see you next time you require service!

April 24, 2022

The service department was wonderful. They provided a loaner car for my convenience and had my repair done in the timeframe they quoted. More

by pattychicoine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
Apr 25, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review, Patty! We are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

April 24, 2022

I had a 5000m check. They welcomed me on time. Shuttled me to a nearby store. Picked me up on time. Washed the vehicle and all with a smile. No charge! More

by ritadavisyaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

April 23, 2022

Great service. Lauren was spot on with my issues and kept me informed all day. She was great! More

by r.kropp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren and James
Apr 25, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Lauren and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

April 22, 2022

I had an appointment for 7 o’clock they took my car in right away call me when it was done they did a good And great customer service More

by Mnunes1169
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

April 21, 2022

Scheduled recall as soon as parts were in. Gave loaner and completed recall repair on schedule, and notified me immediately. Car was clean and ran without issue. More

by Timothyjflan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for trusting Herb Chambers Lexus of Hingham to get the job done. We're happy to hear you can rely on us!

April 20, 2022

I had a great experience having my Lexus services at Herb Chambers Hingham. They had a loaner car ready for me and my care was ready early the following morning. Service advisor Jared was very efficient an More

by christa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared
Apr 21, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review, Christa! We are thrilled to hear that you had such a successful service experience working with Jared and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

April 20, 2022

Outstanding service. Jared made the entire service run smoothly and professionally. He understood my needs and met each and every one of them More

by Mpd401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Cohen
Apr 21, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jared the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

April 19, 2022

The service was excellent . Everyone at the dealership was very courteous .They were very prompt More

by Squantum10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Cohen
Apr 19, 2022 -

Herb Chambers Lexus of Hingham responded

We are delighted to read your feedback! Thank you for trusting Herb Chambers Lexus of Hingham with your business and for sharing your support on our page. We hope to see you again!

April 19, 2022

Great service department, always keeping the customers informed, Kevin was great gave me information needed for my car. Staff like Kevin is the reason I bring my car back to dealership for service. More

by noke415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing this feedback about our service department! We love to hear that Kevin's service stood out to you and we appreciate you giving him a shout-out. Safe driving from all of us at Herb Chambers Lexus of Hingham!

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