Back

Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,400 Reviews

1,400 Reviews of Herb Chambers Lexus of Hingham - Service Center

Sort by
December 06, 2022

My NX 300 is four years old . It is in perfect condition. whenever II have brought it in for routine service the staff, from greeter to service advisor have been super friendly an More

by jpenntrav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Herb Chambers Lexus of Hingham responded

We're over the moon our team has consistently welcomed you with courteous, thorough, and professional service! Thanks for being a Herb Chambers Lexus of Hingham customer. We look forward to your next visit!

December 05, 2022

I arrived at 7am. Scott took my car in right away. Spoke with Kevin about rattling noise. Done in 15 mins.!! And no charge! So happy!!! More

by Bvc444@gmail.com
Recommend Dealer
Yes
Employees Worked With
Scott and Kevin
Dec 06, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for leaving Herb Chambers Lexus of Hingham a five-star review! We'll give kudos to Kevin and Scott for ensuring your vehicle was done on time, and you were satisfied. Until next time!

December 04, 2022

People are very accommodating. Service was performed as well and in the timeframe expected. Would recommend them. More

by Bobcook89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Herb Chambers Lexus of Hingham responded

We are grateful to have your business. Thanks for taking the time to leave us a review! - The Herb Chambers Lexus of Hingham Team

December 03, 2022

Good courteous service- very knowledgeable employees/ friendly snd helpul1/ slso timely service with good communication More

by Sallyacunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Dec 05, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks for your review. We are glad that the team was courteous, knowledgeable, and nice to work with. We appreciate your trust in our team here at Herb Chambers Lexus of Hingham!

December 02, 2022

Great service was nice and quick love to come back more to come in the future More

by Lennywetterberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the kind review. It was our pleasure to serve you! -- Herb Chambers Lexus of Hingham Team

December 02, 2022

Outstanding customer support and service. I could not be more pleased throughout the entire process, both pre and post purchase. I would strongly recommend this dealership . More

by Glenn McLaughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technicians
Dec 02, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for this great review, Glenn! We are thrilled to hear that our team was helpful and supportive. Your feedback means a lot to us at Herb Chambers Lexus of Hingham.

December 01, 2022

I have trust in Herb Chambers and the excellence he receives from his employees. It shows that lead by example really works and it appears that his staff is nicely trained More

by Kayleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

November 29, 2022

Tom was very thorough and detailed in his communication with me, both in terms of what would be involved before the service took place, and in sharing items discovered during the service that would need to More

by fjgaul1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that Tom delivered such an outstanding service experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

November 29, 2022

Excellent, excellent service from the time in to time out. Lauren was especially helpful & very pleasant. More

by Pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
Nov 29, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review and the kind words about Lauren and our team here at Herb Chambers Lexus of Hingham! We hope to see you in the future!

November 25, 2022

Everything went well. Thomas helped to reconnect my phone which was very helpful and done in a timely fashion. Kept. me informed on progress and how long it would be. More

by Marjorielievi
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Herb Chambers Lexus of Hingham responded

We are thrilled that Thomas and the team could deliver a five-star experience! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your support on our page. Drive safely!

...
76
...