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Herb Chambers Lexus of Hingham - Service Center
Hingham, MA
1,237 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,237 Reviews of Herb Chambers Lexus of Hingham - Service Center
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May 26, 2022
The Service Rep KEVIN was excellent. Friendly, welcoming approach and went way beyond standards in handling the minor issue with my ES350. Followed up on the part order and scheduling Friendly, welcoming approach and went way beyond standards in handling the minor issue with my ES350. Followed up on the part order and scheduling my repair day & time. Thanks !! More
by Rjt339
Employees Worked With
May 25, 2022
Outstanding setting and service. Kevin was My service manager and he was excellent.listening to what I thought was Needed on my LC500 and him making recommendations on items I had Kevin was My service manager and he was excellent.listening to what I thought was Needed on my LC500 and him making recommendations on items I had Not thought of More
by Vmcdermott
Employees Worked With
May 25, 2022
Jon was extremely professional, efficient, and knowledgeable throughout the whole service experience. His communication skills are remarkable, courteous, and approachable. Jon consistently maintai knowledgeable throughout the whole service experience. His communication skills are remarkable, courteous, and approachable. Jon consistently maintained a clear and transparent explanation, which created a sense of trust, friendliness, and confidence. I highly recommend Jon and his service team for all of your service and maintenance needs. More
by PB_S2H
Employees Worked With
May 24, 2022
As always, everytime I go here for service, thier service is exemplary. Please continue this service level and thank you! is exemplary. Please continue this service level and thank you! More
by Carmenm
May 24, 2022
Took the car asap, Ben was easy to communicate, beat the time estimated for the 30k work/inspection, car cleaned & detailed print out of work completed. Good experience! time estimated for the 30k work/inspection, car cleaned & detailed print out of work completed. Good experience! More
by Joe
Employees Worked With
May 21, 2022
Excellent service, support and attention to detail. Always a pleasurable experience. Jared never tries to upswell service which is appreciated. Always a pleasurable experience. Jared never tries to upswell service which is appreciated. More
by Gil
May 20, 2022
Easy and fast check in. Loaner car was ready immediately. Tom is great and I always work with him. Loaner car was ready immediately. Tom is great and I always work with him. More
by Kelly
Employees Worked With
May 20, 2022
Wonderful staff, amazing experience. Tom was very helpful. Will always take my car to Lexus Tom was very helpful. Will always take my car to Lexus More
by michaelcheung29
Employees Worked With
May 19, 2022
Jon Seekings greeted me with a smile and assisted me in a timely manner, for a scheduled maintenance on my car. The technicians did there check points and discovered I needed additional work. For which was timely manner, for a scheduled maintenance on my car. The technicians did there check points and discovered I needed additional work. For which was relayed to me in detail. Again in a timely manner. I OK’d the work, and was given a time when it would be complete. Again in a timely manner. Everyone was very polite and accommodating. Hard to find these days. So glad I purchased a car at herb chamber of hingham. Thank you , Kathleen Payne More
by Kapayne123
Employees Worked With
