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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,400 Reviews

1,400 Reviews of Herb Chambers Lexus of Hingham - Service Center

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January 23, 2023

Good and friendly service team and nice clean waiting sitting section with coffee and water More

by dandsinc02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren E
Jan 24, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We appreciate your support and hope to see you back again at Herb Chambers Lexus of Hingham!

January 23, 2023

Great service. Always willing to fit you in with a problem. Tom is great - always available and organized and willing to help. More

by nmstokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that Tom delivered such a successful service experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

January 21, 2023

Thomas was awesome! Got me in and out for my oil change. Amazing customer service. More

by Melany Helena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Skorohod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Sanna
Jan 23, 2023 -

Herb Chambers Lexus of Hingham responded

Thomas and the team are thrilled to see your glowing review, Melany! Thank you for supporting Herb Chambers Lexus of Hingham and we will see you next time!

January 20, 2023

Had my wife’s car serviced and as always Tom took good care of me. My car is being serviced tomorrow and looking forward to dropping it off. Only problem is I want a new car every time I drive the loaners More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Herb Chambers Lexus of Hingham responded

Rob, thank you for the review! We are so glad to hear that you are so confident in Tom to get the job done. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

January 19, 2023

The job was done and came out great. Wasn’t satisfied paid cash and didn’t receive some of the documents I asked for. For the job that was done and I think that’s unfair. More

by Kchau0608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Jan 20, 2023 -

Herb Chambers Lexus of Hingham responded

I apologize that you weren't satisfied with your experience working with our team. Additionally, I'm concerned that you didn't receive the documents you requested. If you're open to continuing this conversation, please reach out at your earliest convenience. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

January 19, 2023

Lauren E very friendly and helpful, she always takes good care of her customer. She’s the best! More

by ton1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren E
Jan 20, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that Lauren delivered such a successful service experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

January 18, 2023

Talisa is very polite and professional. She listened and kept in touch during the whole service. She is a real asset for this dealership. More

by Actiondragon5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Jan 19, 2023 -

Herb Chambers Lexus of Hingham responded

We're over the moon Talisa offered attentive, courteous, and communicative professionalism! It is an honor to have her on the Herb Chambers Lexus of Hingham Team to help our wonderful customers. Thank you, and take care!

January 16, 2023

Lexus of Hingham is organized to provide customers like me with professional and excellent service. The Lexus automobile is one the best and the outstanding service system ensures the automobiles maintain More

by sgs122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We appreciate your support and hope to see you back again at Herb Chambers Lexus of Hingham. Safe travels!

January 15, 2023

Tom in service is such a wonderful service representative to work with! Always honest and helpful! More

by Siobhan ODonnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Herb Chambers Lexus of Hingham responded

Siobhan, thank you for the review! We appreciate the kind words about Tom and hope to see you back again at Herb Chambers Lexus of Hingham. Safe travels!

January 14, 2023

Very friendly staff they listen to all of your conserves about my vehicle then he keep me updated with my vehicle needs and when it would be ready for puck up Thanks again for the great service Mike C More

by mcurley518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We appreciate the kind feedback about Mike and hope to see you back again at Herb Chambers Lexus of Hingham. Safe travels!

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