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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,237 Reviews

1,237 Reviews of Herb Chambers Lexus of Hingham - Service Center

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June 20, 2022

I have been very satisfied with the service provided by Lexus of Hingham. Jared is courteous and communicates well. More

by hakim.lakhani@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Cohen
Jun 21, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review us! We are thrilled to hear that Jared delivered such a successful service experience. Drive safely, and we hope to see you back at Herb Chambers Lexus of Hingham!

June 17, 2022

We have been servicing our 2015 Lexus rx350 at Herb Chambers Hingham for the past 3 years. We have been happy with the service. provided. More

by Ptrsnk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Herb Chambers Lexus of Hingham responded

We are so pleased that you've enjoyed servicing your Lexus with us here at Herb Chambers Lexus of Hingham. We thank you for your continued loyalty, and we look forward to seeing you next time!

June 16, 2022

Kevin was very attentive and caring. His attention to detail and professionalism are 2 of the reasons I feel comfortable doing business with Herb Chambers Lexus. He’s a true gentleman More

by wayneo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

wayneo responded

Nothing more to say beyond my above favorable observations about Kevin.

Jun 16, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for commending the great work of Kevin! He is a wonderful addition to our team, and we'll be sure to let him know that his standout customer service helped Herb Chambers Lexus of Hingham earn your five stars and confidence. See you down the road!

June 15, 2022

The Service at Herb Chambers Lexus of Hingham was outstanding! Jared Cohen, my service advisor took great care of me and is a credit to the Organization! More

by Hauser125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Cohen
Jun 16, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the amazing review. We appreciate your trust in us to take care of your vehicle and provide the top-notch service you deserve. --Herb Chambers Lexus of Hingham Team

June 14, 2022

My experince at this dealership is always great. Jared is very professional and will make sure everything runs smoothly. I would highly recommend this dealership. More

by Craiglindsey03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared
Jun 15, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are thrilled to hear that Jared went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back at Herb Chambers Lexus of Hingham!

June 14, 2022

Very efficient and thoughtful Stayed in touch and helped with my concerns Also picked me up. More

by roccs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks so much for this great review! We're delighted that you enjoyed the service we provided here at Herb Chambers Lexus of Hingham. Have a wonderful day.

June 13, 2022

Excellent service- staff is exceptionally competent and friendly. Problem was solved quickly and efficiently. Thanks More

by Reginacuccaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Herb Chambers Lexus of Hingham responded

We're thrilled to read this great review! Thank you for taking the time to share your experience with us here at Herb Chambers Lexus of Hingham. We hope to work with you again in the future.

June 11, 2022

When I called to confirm my appointment no one answered. When I tried again, the gentleman was very nice but had to put me on a hold. A short time later a woman picked up and said someone would have to ca More

by Carriemiceli63
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Herb Chambers Lexus of Hingham responded

Carrie, I apologize for the trouble you experienced getting in contact with my team. We strive to deliver seamless and accommodating service, and it is never our intention to inconvenience our guests. I assure you that we will use this feedback to improve in the future. If there is anything more I can do to assist you or better your visit, please feel free to reach out. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

June 11, 2022

Everything was taken care of in an efficient manner. The problem with my mirror was not a problem when I brought the Vehicle in and Jarred made sure the mirror was working correctly More

by hggreenstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Cohen
Jun 13, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the review. We appreciate your trust in our team to assist you, and we are grateful for the kind words about Jarred. See you again next time here at Herb Chambers Lexus of Hingham!

June 10, 2022

Tom provided us great service! It was a wonderful experience. Everything was well done. Highly recommend Lexus Service. More

by mamartinelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are glad to hear that you loved working with Tom here at Herb Chambers Lexus of Hingham. See you again next time!

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