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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,399 Reviews

1,399 Reviews of Herb Chambers Lexus of Hingham - Service Center

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February 17, 2023

I had 2 Lexus car. Very fast service, nice place and convenience but little expensive More

by Thanhtung Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren E
Feb 20, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for stopping by to leave Herb Chambers Lexus of Hingham this high-star rating. We truly appreciate your feedback and hope to see you again in the future!

February 17, 2023

In and out quickly. Tom was great to work with and summarized nicely. Would definitely have given a full 5 stars, but technician forgot to remove a sticker I asked about More

by Janetondorf
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Herb Chambers Lexus of Hingham responded

Jane, thank you for the review! We are so glad to hear that Tom delivered such a successful service experience. With regard to the rest of your review, I would be happy to speak with you to see what more we can do to help fix things. If you are willing, please feel free to reach out. Best, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

February 17, 2023

Great experience! Talisa was very personable. Along with her and the technician Daniel, they explained to me in detail what needed to be done to my car. More

by Tm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talisa Albanese
Feb 20, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the 5-star review of Herb Chambers Lexus of Hingham! Talisa and Daniel will definitely appreciate your shoutout. Take care!

February 14, 2023

I brought my Lexus in for an oil change today. Laureen was my service representative, she was very professional and explained what was going to done (oil change, complete car check. More

by maryloujackson808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Laureen. Safe travels, and we hope to see you back at Herb Chambers Lexus of Hingham!

February 09, 2023

Great service and professional staff. Comfortable waiting area with plenty of room. Very easy to deal with and pleasant. More

by Linda
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
Feb 09, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for this awesome feedback, Linda. The Herb Chambers Lexus of Hingham team is grateful for your support!

February 08, 2023

Excellent service department! Talisa my service advisor was great. They serviced my car same day I had an issue. More

by Mslinskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Feb 08, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for leaving Herb Chambers Lexus of Hingham this wonderful review and for trusting us with your vehicle's care. It was our pleasure to serve you! Talisa will appreciate the shoutout. Have a great day and keep us in mind for any future needs!

February 06, 2023

It was such a nice experience at Herb Chambers of Hingham. I was greeted with a smile and they had such a nice waiting area. My rep, Kevin, made me feel great as car service was done very quickly More

by pdulac1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Herb Chambers Lexus of Hingham responded

It's great to hear that Kevin took such great care of you! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your experience. Safe travels until we see you again!

February 06, 2023

Very helpful in an emergency situation. Heard my concern and were helpful. Very efficient and entire dealership was great More

by Nancywdunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashely
Feb 06, 2023 -

Herb Chambers Lexus of Hingham responded

We are here to help with all of your service needs, Nancy! Thank you for trusting Herb Chambers Lexus of Hingham with your business.

February 05, 2023

Wonderful customer service. Herb Chambers makes it easy to have your car serviced. Highly recommend. More

by Catherine O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Herb Chambers Lexus of Hingham responded

Catherine, thank you for the review! We are so glad to hear that you had a successful experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

February 04, 2023

Always a pleasure to go there . You’re greeted with a warm smile , friendly staff really interested in helping make the process smooth and as painless as possibly can. Kevin informe More

by ToyotafanTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Herb Chambers Lexus of Hingham responded

It's great to hear that Kevin and Matt took such great care of you! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your experience. We appreciate the recommendation and wish you safe travels ahead!

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