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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,237 Reviews

1,237 Reviews of Herb Chambers Lexus of Hingham - Service Center

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July 02, 2022

Dealer consistently delivers exceptional service — transparent, on time and on budget. No one better than Herb Chambers Lexus! More

by Goodejlg3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
Jul 05, 2022 -

Herb Chambers Lexus of Hingham responded

Your review made our day! Thank you so much for your support of us here at Herb Chambers Lexus of Hingham. We look forward to seeing you next time!

July 01, 2022

Quality service! John was very helpful, efficient, taking time for explanations to my questions, courteous, & proficient! Complimentary car wash, an added bonus!!! More

by padangora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan
Jul 01, 2022 -

Herb Chambers Lexus of Hingham responded

John will be so happy to hear you appreciated his top-notch customer service! Thank you for the 5-stars, and have a great day from all of us at Herb Chambers Lexus of Hingham.

June 28, 2022

The service is beyond my expectation. I will recommend this dealer to anyone I know. More

by K W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
Jun 28, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you so much for this fantastic review! Your support means so much to us here at Herb Chambers Lexus of Hingham.

June 23, 2022

Tom McCafferty, my service consultant, was extremely helpful and had a great customer service orientation. Was pleased that the majority of the work done on my vehicle was still covered under the warra More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Herb Chambers Lexus of Hingham responded

Dave, thank you for the great review! We are thrilled to hear that Tom delivered such a successful service experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

June 23, 2022

Jared was as helpful at figuring out the problem as anyone could have been. We are so grateful. More

by phandloss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared cohen
Jun 24, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for your praise! We're so glad Jared delivered the excellent assistance you needed to resolve your vehicle issue. We hope to work with you again at Herb Chambers Lexus of Hingham!

June 22, 2022

Everyone is always helpful and takes care of any issues I have. Jared was thorough and explained everything. Good employee, cares about the customer. Thank you More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Cohen
Jun 23, 2022 -

Herb Chambers Lexus of Hingham responded

Hi Pam - We really appreciate your confidence in Jared and our team! Thank you for continuing to choose Herb Chambers Lexus of Hingham, we look forward to your next visit. Have a wonderful day!

June 22, 2022

Competent and efficient sales and service staff. Appointments begin on time, service to be done discussed and well explained and efficiently carried out. More

by parker
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Karam
Jun 23, 2022 -

Herb Chambers Lexus of Hingham responded

Parker, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

June 21, 2022

Very professional and courteous first class treatment. They offer a comfortable waiting area with coffee and television More

by gregfinnster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
Jun 21, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the kind review of our team and facilities here at Herb Chambers Lexus of Hingham. Come back anytime!

June 21, 2022

Best service I've ever had getting worked on in my car! Highly recommended Jonathan was excellent! More

by raymonds82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Herb Chambers Lexus of Hingham responded

This review makes our day! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your feedback about Jonathan and the team. We hope to welcome you back for your future services!

June 21, 2022

I had a great experience with Thomas today as always. He was extremely helpful with recommended service for my car and service was completed on time without any issue. I love this place More

by tuest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Thomas and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

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