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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,233 Reviews

1,233 Reviews of Herb Chambers Lexus of Hingham - Service Center

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June 20, 2024

Very nice facility to wait for the car, friendly and efficient staff and happy with the services. More

by Christopher.olson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Jun 21, 2024 -

Herb Chambers Lexus of Hingham responded

Christopher, thank you for this 5-star review of Herb Chambers Lexus of Hingham! Thank you for the shoutout to our team. Take care!

June 19, 2024

We were brought a loaner vehicle while ours was being serviced. Once repaired, our vehicle was returned to us and the loaner vehicle was picked up. Thank you! More

by EVRN1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drop off and pick up loaner vehicle employees
Jun 20, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience! We're glad to hear that the team at Herb Chambers Lexus of Hingham provided convenient service with a loaner vehicle. We appreciate your feedback and look forward to serving you again!

June 19, 2024

Service representative is very nice and professional. I did the standard service and opted to do tires and brakes elsewhere More

by kcaddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Marcie
Jun 21, 2024 -

Herb Chambers Lexus of Hingham responded

Thanks for the feedback! We're glad to hear you had a positive experience with our service representative at Herb Chambers Lexus of Hingham. Safe driving!

June 19, 2024

Excellent communication, accurate estimates, very comfortable waiting area, courteous and friendly staff. A pleasant experience. More

by fjgaul1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the kind words! We're delighted to hear that our team at Herb Chambers Lexus of Hingham provided excellent communication and a comfortable experience. We appreciate your support!

June 15, 2024

Tom was wonderful to work with! He is knowledgeable, reliable, honest and just a good person. He treats you like a person. I would recommend him to anyone. More

by sheam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Herb Chambers Lexus of Hingham responded

Thanks for sharing your experience! We're glad to hear Tom provided such excellent service at Herb Chambers Lexus of Hingham. We appreciate the recommendation and hope you enjoy your new vehicle!

June 14, 2024

Always have a great experience at this location. I always have Kevin as my representative and he’s the best. More

by mmotta11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Kevin consistently provides you with great service at Herb Chambers Lexus of Hingham. Thanks for your continued support!

June 12, 2024

Great customer service, fast service, no waiting to get assistance, very clean and feels at home More

by marieludafede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Herb Chambers Lexus of Hingham responded

Marie, it's fantastic to see this positive feedback for Herb Chambers Lexus of Hingham! Thank you for leaving us a five-star review.

June 12, 2024

Was fast and very nice people. Happy with the service provided today. Definitely coming back . More

by Lennywetterberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Herb Chambers Lexus of Hingham responded

Lenny, we are happy to hear you had such a positive experience at Herb Chambers Lexus of Hingham! Thank you for your five-star review and we'll see you next time!

June 11, 2024

I had an appointment for replacing the new tire today . Kevin had explained the process very nicely and very patiently. I am very appreciate his service . Highly recommend! More

by Hing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Herb Chambers Lexus of Hingham responded

Hing, we're delighted to hear Kevin provided excellent service during your visit at Herb Chambers Lexus of Hingham. Thanks for the recommendation!

June 11, 2024

The dealership was very helpful and did a thorough inspection of my 2024 Lexus I w As very pleased More

by jeffwein2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah m Marcie
Jun 11, 2024 -

Herb Chambers Lexus of Hingham responded

Thanks for leaving Herb Chambers Lexus of Hingham a five-star review! We are happy to hear that our team did a great job with your inspection. Enjoy your new Lexus!

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