Back

Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,237 Reviews

1,237 Reviews of Herb Chambers Lexus of Hingham - Service Center

Sort by
July 17, 2022

Excellent service! Efficient! Great communication with updates! Excellent, friendly and efficient employees! Top notch service More

by Kshan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Sanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Skorohod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Herb Chambers Lexus of Hingham responded

We couldn't ask for a better review! We're ecstatic that our team welcomed you with professional, communicative service. Thanks for choosing Herb Chambers Lexus of Hingham!

July 16, 2022

Good service. Recommendations were reasonable. These 5 words are sufficent to describe your service. No further words are needed. I am done More

by d1775sar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks for taking the time to leave a review of Herb Chambers Lexus of Hingham! We're delighted our team provided quality and informative service that shaped a positive experience. Drive safe!

July 13, 2022

Tom is an excellent professional service advisor. We completely trust his advice. His communication skills are great. Our new tires and brakes make our 2014 Lexus feel brand new! Sandra More

by jkt-smt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks for letting us know what an excellent job Tom did during your recent service! We are happy you decided to share your experience and hope to see you back at Herb Chambers Lexus of Hingham.

July 08, 2022

Good job. I am very satisfied with the timely appointment and courtesy to get my vehicle serviced. The price was well appreciated. More

by Paowens645
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
Jul 08, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

July 08, 2022

Very pleasant staff and very prompt. From scheduling an appointment to when you arrive for service. More

by Kellikel
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Herb Chambers Lexus of Hingham responded

Woohoo! We are thrilled to receive your 5-star review regarding our wonderful staff and service. Thank you from the whole team at Herb Chambers Lexus of Hingham!

July 08, 2022

Kevin was extremely professional and helped out with a problem on another car we have but did not have an appointment for… quick great service More

by annmariebeaudoin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are thrilled to hear that Kevin went above and beyond to assist you. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

July 07, 2022

I am very glad that I have Tom McCafferty as my Service Advisor, I appreciate his knowledge regarding my Lexus. Love Valet for Service, been doing this for almost 9 years. Like the fact that I can stay hom More

by Mandy411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the review. We're glad to hear that Tom has been wonderful to work with! We're grateful for your business, see you again next time here at Herb Chambers Lexus of Hingham!

July 05, 2022

Nice people. Convenient dealership. 90 minute wait time for a safety check and oil change seemed long, but I’d go back. More

by bneagle
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for reaching out. We apologize that your visit took longer than expected and want you to know that your patience is greatly appreciated. We will certainly keep this feedback in mind as we are always looking for ways to accommodate our guests. Take care!

July 05, 2022

I showed up at the dealership without an appointment for a rather urgent issue. Kevin was very gracious in accommodating my car and the work was completed in about 90 minutes without a charge. Fantastic ser More

by Sadru_kabani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Herb Chambers Lexus of Hingham responded

We are so happy we could help! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your kind words about Kevin and the team. Wishing you safe and happy driving ahead!

July 02, 2022

The dealership is very professional. They listened to me. They found the issue and will hopefully fix it. They were expedient More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Sanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Herb Chambers Lexus of Hingham responded

Lisa, thank you very much for this great rating and review. We appreciate your support of us here at Herb Chambers Lexus of Hingham. Have a good day!

...
69
...