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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,398 Reviews
Call Service Center (781) 210-5200

1,398 Reviews of Herb Chambers Lexus of Hingham - Service Center

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March 23, 2023

Service Department of The Year AWARD Great Team Great Service A+++++ Lauren was Super and Top Notch .. More

by JFK
Recommend Dealer
Yes
Employees Worked With
LAUREN E SALVADO
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Mar 24, 2023 -

Herb Chambers Lexus of Hingham responded

We are thrilled to receive this glowing praise for Lauren and the team! Thank you, from your friends at Herb Chambers Lexus of Hingham.

March 23, 2023

Everyone at the dealership is courteous welcoming and professional. It’s always smooth and efficient when bringing my car there. More

by Del2487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Herb Chambers Lexus of Hingham responded

Our team is always here to help you out! Thank you for supporting Herb Chambers Lexus of Hingham and we will see you next time!

March 22, 2023

Employees are always helpful and friendly. Kevin, the service rep, is very knowledgeable and considerate More

by Okie513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to hear Kevin took care of you during your visit to Herb Chambers Lexus of Hingham. When working with someone of his expertise, you always know you're in good hands. We appreciate your business and look forward to working with you again!

March 21, 2023

Service was promptly scheduled to accommodate my dead battery, identified as an emergency, which was appreciated. More

by Customer
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lauren E.
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Mar 22, 2023 -

Herb Chambers Lexus of Hingham responded

We are glad to hear that our team provided quick service to get your car back on the road. Thank you for sharing this positive feedback with us here at Herb Chambers Lexus of Hingham!

March 18, 2023

Great service as always from start to finish! Everyone that I interact with is professional and extremely pleasant. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
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Mar 20, 2023 -

Herb Chambers Lexus of Hingham responded

We are glad to have you as a client of Herb Chambers Lexus of Hingham!

March 17, 2023

Great service. only complaint is car wash. Mats are wet not good service dry them More

by conniecat
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad we could deliver overall quality service, though it's disappointing to see we fell short of earning your five stars. I apologize for any oversight in thoroughly drying your mats, and I will be sure to share your experience with my team so we can make improvements for all our customers. If there's anything else you'd like to add, please reach out at your earliest convenience. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

March 17, 2023

Great service and support from Tom and Herb Chambers team, very relable and professional dealership More

by mageejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review of Tom! We hope to see you again at Herb Chambers Lexus of Hingham. Safe travels until we see you next!

March 16, 2023

I had my usual routine oil change and maintenance check at the Lexus dealership in Hingham. I was completely satisfied and would not go anywhere else. It was also a bonus go be taken care of by Thomas Mc More

by mswirbalus@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2023 -

Herb Chambers Lexus of Hingham responded

Thomas and the Herb Chambers Lexus of Hingham team appreciate your support and loyal business. We are here to help with all of your future service needs!

March 14, 2023

Had the rear wiper motor replaced. Customer service was great. Highly recommend Herb Chambers of Hingham More

by Llevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
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Mar 14, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that you had such a successful experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

March 11, 2023

Very good service, I'm very happy, my car is very clean after service, Thank you! More

by Vinny
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for choosing Herb Chambers Lexus of Hingham! See you next time, Vinny.

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