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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,398 Reviews

1,398 Reviews of Herb Chambers Lexus of Hingham - Service Center

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April 20, 2023

We have been HC customers for ten years. Most recently we had our 5k service on our new RX. From the minute we arrived to the minute we left, it was the associates who work at the Hingham st More

by richard meehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talisa
Apr 20, 2023 -

richard meehan responded

Patrick is the General Manager. My error…

Apr 20, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for the thorough and glowing review, Richard! We are so proud to have consistently provided you with excellent service these past ten years. Whether it be for a car purchase or vehicle maintenance, our team is dedicated to caring for customers' needs and making time to build personal relationships that will last a lifetime. We're grateful to have you as a regular and look forward to seeing you again at Herb Chambers Lexus of Hingham! Wishing you all the best!

April 19, 2023

very efficiently run operation always a positive experience. Talisa has been my go to person for my last two visits couldn't ask for any better More

by greenharbor51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talisa Albanese
Apr 19, 2023 -

Herb Chambers Lexus of Hingham responded

When a customer says words like this, we know we're doing things right at Herb Chambers Lexus of Hingham! We're elated that Talisa has earned your confidence with outstanding assistance and we look forward to seeing you again next time. Until then!

April 13, 2023

Kevin was pleasant, and knowledgeable. Problem with my a/c was fixed in a timely manner. They even had my warranty which I had forgotten I have. More

by sugarsan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the positive review! We're thrilled to hear that Kevin was able to assist you with your A/C concerns. Have an awesome day!

April 13, 2023

Everything went well and smooth great job! Did everything nice and efficient in a timely manner More

by Ziye Chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Apr 19, 2023 -

Herb Chambers Lexus of Hingham responded

This is great to hear! We are glad that our team here at Herb Chambers Lexus of Hingham could assist you in an efficient and timely manner. Thank you for your business and safe travels ahead!

April 11, 2023

Herb Chambers Lexus of Hingham is a fantastic dealership. I am very happy with their service. More

by catedel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Herb Chambers Lexus of Hingham responded

We are so grateful to have you as a client of Herb Chambers Lexus of Hingham!

April 10, 2023

Excellent service! Love our Lexus. We would highly recommend this dealership! We’ve been with them for a number of years! More

by MaryAnn Quinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Herb Chambers Lexus of Hingham responded

MaryAnn, thank you for the review! We are thrilled to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

April 08, 2023

Service department made a minor error on our GX during routine service which we discovered months later. They made it right and included an oil change. More

by Mike C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Herb Chambers Lexus of Hingham responded

Mike, thank you for the review! We are so glad to hear that the Herb Chambers Lexus of Hingham team was able to help make things right. We appreciate your support and are here to help if you need anything in the future!

April 08, 2023

Went for service and always a good experience from my service advisor (Kevin) will continue to come as long as Kevin is there always helpful and respectful to what I need and questions I have. More

by Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review, Guy! We are so glad to hear that Kevin delivered such a successful service experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham. Safe travels!

April 05, 2023

Always excellent and reliable service, very competent support staff. Friendly atmosphere though out the process . More

by lucynadolliver
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for your continued trust in our business! We're glad to hear you've consistently enjoyed a friendly and overall excellent vehicle service with our team. We're grateful to have you as a customer and look forward to seeing you again at Herb Chambers Lexus of Hingham!

April 04, 2023

Happy with my car and the couple of issues I have had have been taken care of very quickly. Talisa is wonderful! More

by Foleyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talisa , Vitor Duarte
Apr 04, 2023 -

Herb Chambers Lexus of Hingham responded

It's great to hear Talisa took stellar care of you! We appreciate your business here at Herb Chambers Lexus of Hingham - have a stellar day!

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