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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,398 Reviews

1,398 Reviews of Herb Chambers Lexus of Hingham - Service Center

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May 03, 2023

this car is now 10 years old and looks like just came off the lot. I take it to the Lexus hingham dealership for service to keep it in top shape I own 2 vehicles both purchased from this dealership. - alway More

by buzzes.pattern0j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Herb Chambers Lexus of Hingham responded

We're thrilled to hear that we have kept your vehicle running like new. Thanks for being a repeat customer and for sharing your positive experience with others. We hope to continue being your go-to dealership for exceptional service.

May 02, 2023

My experience has always been satisfying, personable, and efficient. The waiting area is comfortable and pleasant. Thomas is professional. More

by Pmbythesea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Pmbythesea responded

Great service

May 03, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for the great review of Herb Chambers Lexus of Hingham. We are glad to hear that you had a positive experience with Thomas and the team!

May 01, 2023

Extremely professional and service minded! From start to finish everyone involved was courteous and concerned about our issue. More

by rreiss44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
May 01, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that you had such a successful experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you again down the road!

April 28, 2023

Exceptionally friendly, accommodating and skilled. We truly feel blessed to be a customer of this dealership More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren in the scheduling service department was well- spoken and kind hearted over the phone. Linda & Lou we’re exceptionally friendly, caring and kind- hearted as well
Apr 28, 2023 -

Herb Chambers Lexus of Hingham responded

We're thrilled to hear that our team at Herb Chambers Lexus of Hingham made you feel so welcomed and supported! Our staff is dedicated to providing top-notch service, and we appreciate your kind feedback. It's an honor to have you as a customer, Donna!

April 27, 2023

I can always count on Lexus of Hingham! I appreciate the ease of making appointments and the friendly stuff. Although I am not in the garage, where work is being done on my vehicle, we are More

by macaque.poetry0p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laure
Apr 28, 2023 -

Herb Chambers Lexus of Hingham responded

We appreciate your kind words about our team at Herb Chambers Lexus of Hingham! It's great to know that you've had an effortless experience scheduling appointments and that our staff has been helpful during the process. Thank you for acknowledging our dedication to customer satisfaction. We're excited to continue serving you in the future!

April 27, 2023

always take me at the last minute listen to me of what i need done More

by countryvilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for your confidence in our team! We appreciate your feedback here at Herb Chambers Lexus of Hingham. Have a great rest of your day!

April 26, 2023

Kevin was absolutely great! He made getting a loaner very smooth and my car was ready almost exactly when he said it would be. More

by Candace
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted you enjoyed working with Kevin and our team at Herb Chambers Lexus of Hingham! Thank you so much for sharing this positive feedback, Candace.

April 24, 2023

Very nice experience, very efficient and took care of my issues.and explained the service completely. More

by j.vaughn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Herb Chambers Lexus of Hingham responded

We are thrilled to hear about your experience at Herb Chambers Lexus of Hingham! It's wonderful to know that we were able to efficiently take care of your issues and get the job done. Thank you for your support and we hope to see you back again down the road!

April 20, 2023

I’ve been going to the Lexus in Hingham for years now and they are great. Tom M in the service department does a great with communication and service. Joe D More

by Jdlw61299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Herb Chambers Lexus of Hingham responded

Joe, we're so grateful for your kind words about Tom! It's fantastic to hear that he has provided you with excellent service and communication over the years here at Herb Chambers Lexus of Hingham. We appreciate your business and look forward to seeing you again next time.

April 20, 2023

Had a very pleasant experience for routine maintenance and oil change. Reasonably priced and fast. More

by pritesh gehlot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Salvador
Apr 20, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you so much for reviewing Herb Chambers Lexus of Hingham! We are thrilled to hear that your service visit went smoothly. Safe travels!

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