Back

Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,236 Reviews

1,236 Reviews of Herb Chambers Lexus of Hingham - Service Center

Sort by
October 03, 2022

Kevin is exceptionally knowledgeable, approachable, and professional. Definitely the star of the dealership!! Thank you Kevin for your assistance! More

by Mei.Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks so much for giving Kevin a shoutout! This is the kind of feedback we love to see. The Herb Chambers Lexus of Hingham team looks forward to seeing you again next time!

October 01, 2022

This place is friendly, clean, professional and everyone who works there is terrific. The moment you drive in, someone is there to greet you and help you get your car serviced. And the car always comes bac More

by Sheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 03, 2022 -

Herb Chambers Lexus of Hingham responded

Hi Sheri - Thanks so much for the five-star review for Herb Chambers Lexus of Hingham! We love seeing words like professional, clean, and friendly used to describe our establishment. It's a pleasure servicing your vehicle, and we love having you as a customer!

September 30, 2022

They are committed to customer service and clear communication! Kudos to my service advisor Tom who provided great support & guidance during my last service visit. I highly recommend Herb Chambers L More

by sobrien751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for recognizing our efforts to deliver outstanding customer service! We are thrilled that Tom and the Herb Chambers Lexus of Hingham team provided a five-star service experience. Until next time!

September 30, 2022

Tom McCafferty in the service dept is a great guy! ! He’s helped me with a few issues that I’ve had!!! Always quick(even with Covid) and gets the issue resolved!! More

by Jdjoyce123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitor Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Barbosa
Oct 03, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks for commending the excellent work of Tom! We are lucky to have him on the Herb Chambers Lexus of Hingham team and will pass your five stars along. Until next time!

September 28, 2022

Kevin was fantastic! Explained all we needed to know. The guy who checks me in is also great! More

by Alikazam35
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Herb Chambers Lexus of Hingham responded

We are so happy that Kevin and the team provided you with the top-tier service you deserve during your recent visit to Herb Chambers Lexus of Hingham! Thank you!

September 28, 2022

I had an appointment at 9:30 a. m. They took my car right away and were finished 15 minutes earlier than promised. The service man went over everything, and the cost was what rhey q More

by Lexus Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for your review! We're glad that the Herb Chambers Lexus of Hingham team took excellent care of you. We appreciate your business and kind words, see you next time!

September 27, 2022

For the past several years I have received outstanding service at Lexus in Hingham. It is comforting to know that I can place my trust in service representatives like Thomas McCafferty. He always looks ou More

by mswirbalus@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for trusting Thomas and the Herb Chambers Lexus of Hingham team to deliver five-star service! We are grateful for your business and look forward to keeping your vehicle running like new for years to come. Take care!

September 26, 2022

Kevin was great. Explained all my options and took very good of my car. Very professional. More

by bbranstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Herb Chambers Lexus of Hingham responded

Kevin will be so happy to hear you appreciated his help! Thank you for your business! –The Herb Chambers Lexus of Hingham Team

September 26, 2022

I was very impressed. It was my first time at this dealership as I just moved from Seattle. Jared Cohen helped me and what a terrific representative of this dealership. E More

by Mcbeau7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Cohen
Sep 26, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Jared and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

September 23, 2022

Always accommodating, needed an inspection sticker. Drove to Lexus of Higham and got taken care of by the staff and was done in less than an hour. Thanks Mr Napoletano and Serv. Rep Thomas. More

by purmur10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for highlighting some of the Herb Chambers Lexus of Hingham team that stepped in to help out with your inspection. We look forward to seeing you again next time!

...
64
...