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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,398 Reviews
Call Service Center (781) 210-5200

1,398 Reviews of Herb Chambers Lexus of Hingham - Service Center

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June 11, 2023

Excellent service. Service rep Talisa always knowledgeable and helpful. Keeps me in the loop and informed on progress More

by Rongcong42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
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Jun 12, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that Talisa delivered such a successful service experience. Drive safely, and we hope to see you again at Herb Chambers Lexus of Hingham!

June 10, 2023

Loved the service on my 2022 Lexus NX350 from Herb Chambers in Hingham. I live in Dennis, quite a distance from them. They drove down in a courtesy car (Lexus NX350 Hybrid) which I think I like more t More

by KarenM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Godby
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Jun 12, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for the kudos, Karen! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received from Linda and Lou. It would be our pleasure to service your 2022 Lexus NX 350 again in the future. Until then, take care!

June 10, 2023

Quick efficiently and friendly service car came back to us exactly as we imagined it More

by Wendy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Herb Chambers Lexus of Hingham responded

Wendy, we are so grateful for your review! Our team at Herb Chambers Lexus of Hingham is dedicated to providing premier service and getting the job done right. Thanks for stopping by!

June 09, 2023

Lauren is a professional . .. listens carefully and is a good public face for HC Lexus. More

by cochise_kg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
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Jun 12, 2023 -

Herb Chambers Lexus of Hingham responded

We appreciate the kind review! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your thoughtful feedback about Lauren. We hope to see you again!

June 07, 2023

The people make vehicle service easy. They are accommodating and explain matters clearly. In short, they are true pros. More

by Poneilljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Herb Chambers Lexus of Hingham responded

We are blushing! It's our pleasure to deliver thorough communication and accommodating assistance. Thanks for supporting Herb Chambers Lexus of Hingham with such a wonderful review!

June 06, 2023

It is clear that the customer is the top priority for Tom McCafferty and the HC dealership. Exemplary. More

by Marypsteinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Herb Chambers Lexus of Hingham responded

Mary, your 5-star review of Herb Chambers Lexus of Hingham and the praise for our team is much appreciated! We strive to deliver exceptional service and we're thrilled to see we were able to exceed your expectations. Thank you for choosing us for your automotive needs and please don't hesitate to reach out if you need anything in the future.

June 03, 2023

Kevin is a polite and respectful person who pays attention to customer's sensitivity Thanks Kevin. 👍 More

by Shakir Guliyev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin and a young man, who took the car to service.
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Jun 05, 2023 -

Herb Chambers Lexus of Hingham responded

Kevin will certainly appreciate these kudos, Shakir! Thanks for choosing Herb Chambers Lexus of Hingham. Take care!

May 31, 2023

Friendly, efficient, timely, helpful in determining answers to questions, and communicates status of vehicle, able to get a loaner vehicle More

by hjosbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

May 28, 2023

Wonderful customer service. Our service representative Tom Mccaferty was excellent. Will continue to do business with Lexus of Hingham. More

by Rjbjr649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Herb Chambers Lexus of Hingham responded

We're thrilled to hear that you had an excellent experience here at Herb Chambers Lexus of Hingham. It's great that Tom provided wonderful customer service during your visit. Thank you for sharing your kind remarks. We look forward to continuing our business relationship with you!

May 27, 2023

Nice, clean, friendly, etc,car looks like new after cleaning. Happy to be a client. Still enjoy my Lexus. Have a good day Bye . More

by Annvalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Herb Chambers Lexus of Hingham responded

We're lucky to have loyal customers like you! Thanks for sharing your experience with Herb Chambers Lexus of Hingham. It is our pleasure to ensure your car looks and drives like new. Take care!

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