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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,235 Reviews

1,235 Reviews of Herb Chambers Lexus of Hingham - Service Center

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December 02, 2022

Outstanding customer support and service. I could not be more pleased throughout the entire process, both pre and post purchase. I would strongly recommend this dealership . More

by Glenn McLaughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technicians
Dec 02, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for this great review, Glenn! We are thrilled to hear that our team was helpful and supportive. Your feedback means a lot to us at Herb Chambers Lexus of Hingham.

December 01, 2022

I have trust in Herb Chambers and the excellence he receives from his employees. It shows that lead by example really works and it appears that his staff is nicely trained More

by Kayleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

November 29, 2022

Excellent, excellent service from the time in to time out. Lauren was especially helpful & very pleasant. More

by Pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
Nov 29, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review and the kind words about Lauren and our team here at Herb Chambers Lexus of Hingham! We hope to see you in the future!

November 29, 2022

Tom was very thorough and detailed in his communication with me, both in terms of what would be involved before the service took place, and in sharing items discovered during the service that would need to More

by fjgaul1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that Tom delivered such an outstanding service experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

November 25, 2022

Excellent service as usual. This visit ran a little longer than expected, but it’s the day after Thanksgiving so I imagine they were a bit short staffed. Comfortable waiting are More

by JSB-GX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Herb Chambers Lexus of Hingham responded

We are honored to receive your support and thank you for your patience. The Herb Chambers Lexus of Hingham team is proud to see a five-star rating with your name!

November 25, 2022

Everything went well. Thomas helped to reconnect my phone which was very helpful and done in a timely fashion. Kept. me informed on progress and how long it would be. More

by Marjorielievi
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Herb Chambers Lexus of Hingham responded

We are thrilled that Thomas and the team could deliver a five-star experience! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your support on our page. Drive safely!

November 22, 2022

Excellent service as usual. Lauren was thorough and informative. Service was very efficient. headed back next week for brakes. More

by Katie O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Salvado
Nov 22, 2022 -

Herb Chambers Lexus of Hingham responded

Katie, thank you for the great review! We are so glad to hear that Lauren was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

November 17, 2022

Tom was very helpful in scheduling my maintenance for my Rx350. The questions o had were answered and I appreciate hips expertise. I’m very satisfied with the service provided. More

by Ed Ostrowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review, Ed! We are so glad that Tom delivered such a successful service experience. Drive safely in your Lexus RX 350, and we hope to see you back again at Herb Chambers Lexus of Hingham!

November 15, 2022

I recently scraped my rim. Having the wheel deal helped me fix it. Tom M at the Hingham Lexus once again took care of me . Thank you, Tom! More

by Sjs1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Herb Chambers Lexus of Hingham responded

We're so glad Tom could welcome you back with attentive service that accommodated your maintenance needs! Thanks for working with us at Herb Chambers Lexus of Hingham. Safe travels, and we'll see you next time!

November 15, 2022

Great service and appointment availability. I can always get an appointment on Saturday and they are very fast. Everyone there goes above and beyond with customer care. More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Herb Chambers Lexus of Hingham responded

Customer service is our top priority, Jo, and we're over the moon our team has hit the mark! It's an honor to have earned Herb Chambers Lexus of Hingham your confidence. Drive safe, and we'll see you next time!

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