Herb Chambers Lexus of Hingham - Service Center

Kevin Chan is excellent ensuring everything mechanically is taken care of. He always keeps me informed. is taken care of. He always keeps me informed. More

The service advisor gave me a clear summary of the work to be done and answered all my questions. He notified me of the progress and when the service was done to be done and answered all my questions. He notified me of the progress and when the service was done More

Herb Chambers Lexus in Hingham Massachusetts consistently provides excellent service. The service advisors have a full grasp on my needs with each service visit and go out of their to make sure my vehicle is provides excellent service. The service advisors have a full grasp on my needs with each service visit and go out of their to make sure my vehicle is in top working order. More

Elijah Marciello, the service advisor, was accurate about the time needed to diagnose the problem with the car. He described accurately what work was done. He’s straightforward. the time needed to diagnose the problem with the car. He described accurately what work was done. He’s straightforward. More

My AC broke in the hottest week of the summer. Made an appointment to get it fixed. They were able to get to my car a day earlier and had it fixed the next day. My service technician was in consta Made an appointment to get it fixed. They were able to get to my car a day earlier and had it fixed the next day. My service technician was in constant communication with me and giving me updates about the progress of the repairs. Great customer service! More

Great service and communication. Delivery of loaner and return of vehicle was prompt and on schedule. Delivery of loaner and return of vehicle was prompt and on schedule. More

Lexus of Hingham was great! They did my oil change and inspected everything else in my car! I was very happy! They did my oil change and inspected everything else in my car! I was very happy! More

Preordered the part needed. Took me on time Had rental ready to go… not a fan of new user interfaces on new models Job done on-time under estimate! When does that happen? Took me on time Had rental ready to go… not a fan of new user interfaces on new models Job done on-time under estimate! When does that happen? More

Received wonderful service from Kevin Chan! Would highly recommend for his thorough explanation and setting expectations on when my car would be ready after my complementary visit. Would highly recommend for his thorough explanation and setting expectations on when my car would be ready after my complementary visit. More

Elijah was very helpful and courteous in explaining the work that was necessary and followed up when the far was finished Everyone was helpful and friendly work that was necessary and followed up when the far was finished Everyone was helpful and friendly More