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Herb Chambers Lexus of Hingham - Service Center
Hingham, MA
1,235 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,235 Reviews of Herb Chambers Lexus of Hingham - Service Center
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December 23, 2022
Tom McCafferty was very professional made the service process move quickly,everything was done with no issues. process move quickly,everything was done with no issues. More
by brich1951
Employees Worked With
December 22, 2022
I had an appointment on Tuesday at 8 AM at Lexus of Hingham. Cheryl Springst was very helpful in explaining the cost of four new tires and the associated with mounting and balancing. Upon reviewing the Hingham. Cheryl Springst was very helpful in explaining the cost of four new tires and the associated with mounting and balancing. Upon reviewing the bill that evening I was charged TWICE as much as she had quoted me during our discussion. When I called back on Wednesday morning I was told she was off that day. When I called back at 9:30 AM today I was told she no longer worked at Lexus. I then spoke to Eric who basically told me the information given to me by Cheryl on Tuesday: " Was a miscommunication." I am extremely disappointed with the answers provided to me by the service department and will consider other options for service to both of our Lexus vehicles in the future. I was overcharged approximately $170.00 and question the integrity of the location. More
by Dunlap
Employees Worked With
Cheryl Springst
December 21, 2022
Service consultant Tom McCafferty provided thorough, detailed, excellent services. All services and issues were fully and satisfactorily completed. detailed, excellent services. All services and issues were fully and satisfactorily completed. More
by nannypa8
Employees Worked With
December 15, 2022
Excellent service, communication and finished the work on my car when they said they would. my car when they said they would. More
by Cdelianedis
Employees Worked With
December 15, 2022
Very efficient, clean and attentive to the customers needs Kevin was a pleasure to work with needs Kevin was a pleasure to work with More
by supeterson66
Employees Worked With
December 13, 2022
Easy to make appointment. Greeted immediately.Comfortable wait..Car all nice and shiny when dealer done! Greeted immediately.Comfortable wait..Car all nice and shiny when dealer done! More
by Stacyjerry1
Employees Worked With
December 10, 2022
I have always had very good service with Lexus of Hingham. They are very professional and are not pushy Hingham. They are very professional and are not pushy More
by dilast20
Employees Worked With
December 10, 2022
Thomas was very accommodating and excellent service with excellent knowledge the whole experience was very easy excellent knowledge the whole experience was very easy More
by Richwatch
Employees Worked With
