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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,400 Reviews

1,400 Reviews of Herb Chambers Lexus of Hingham - Service Center

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July 10, 2023

Work is accurate and completed in a timely fashion staff is courteous and professional always More

by mdonn1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We appreciate your business and hope to see you again at Herb Chambers Lexus of Hingham!

July 10, 2023

Great place for service Tom was great kept me informed on what was wrong with my vehicle. More

by loriclisbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for reviewing us! We appreciate the kind feedback about Tom and hope to see you again at Herb Chambers Lexus of Hingham!

July 09, 2023

Service really good for me today. He can slove my all questions when I ask him.very nicely and helpful! More

by Amldlucks88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We're glad to hear that our team at Herb Chambers Lexus of Hingham was able to assist you and answer all your questions. Have a wonderful day and safe travels until we see you next time!

Jul 10, 2023 -

Amldlucks88 responded

You’re welcome.

July 08, 2023

John was fantastic explain the features of our new nx250. He took time and and was very patient with two 80 year olds. John is definitely a great compliment to your dealership. During the time spent with him More

by Jack and Ann
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Jul 10, 2023 -

Herb Chambers Lexus of Hingham responded

Jack and Ann, thank you for the kind words about John! We're glad to hear that he provided excellent service and took the time to explain all the features of your new Lexus NX 250. Thank you for leaving Herb Chambers Lexus of Hingham a five-star review, and enjoy the new ride!

July 06, 2023

The service we received was great! The staff were friendly and offered good suggestions on services. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Herb Chambers Lexus of Hingham responded

Peter, thank you for the great review! We're glad to hear that our staff provided excellent service and helpful suggestions. We appreciate your business and hope to see you again at Herb Chambers Lexus of Hingham!

July 06, 2023

I brought my RX350 in for a Summer check up and service. Tom McCafrey , my service contact, kept in touch with me while I was shopping at Derby Street. He informed me that my breaks needed immediate attenti More

by maryneckes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Herb Chambers Lexus of Hingham responded

Mary, thank you for trusting Herb Chambers Lexus of Hingham to get the job done! We're glad to hear that Tom provided excellent communication and helped ensure your safety on your trip to Maine. We appreciate the kind words and hope you had a wonderful vacation!

July 06, 2023

Exceptional service ! Lauren kept me informed of progress which I greatly appreciated. Linda picked up my vehicle and dropped it back to me so I would not have to make t More

by Tracey Labelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren and Linda
Jul 06, 2023 -

Herb Chambers Lexus of Hingham responded

Hi Tracey! Thank you so much for the kind words. We're glad to hear that Lauren and Linda provided exceptional service during your visit. It's our pleasure to go above and beyond for our customers at Herb Chambers Lexus of Hingham. Have a great day!

July 06, 2023

Prompt, courteous, professional service. The service advisor Talisa was pleasant and treated me like a customer should be treated. More

by mikeguilfoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Jul 06, 2023 -

mikeguilfoy responded

Thank you for the wonderful service

Jul 07, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for choosing Herb Chambers Lexus of Hingham, Mike. Talisa and the team appreciate your support.

July 06, 2023

Excellent service and communication. Response for service request was prompt and Talisa went out of her way to help with getting a loaner car. More

by jvilla15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Jul 07, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to hear that you had an excellent experience with our service team at Herb Chambers Lexus of Hingham. Talisa is an asset to the team, and we'll be sure to pass along your kind words. Thank you for choosing us, and we hope to see you again in the future!

July 06, 2023

Everyone was attentive and efficient in dealing with my service and my 9 year old Lexus looked line new when I got it back shortly before the estimated time it was promised. More

by jmnjmnjmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We're glad to hear that our team at Herb Chambers Lexus of Hingham provided attentive and efficient service. We strive to make sure your vehicle looks its best when it leaves our dealership. Drive safely, and we hope to see you again in the future!

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