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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,400 Reviews
Call Service Center (781) 210-5200

1,400 Reviews of Herb Chambers Lexus of Hingham - Service Center

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July 30, 2023

Kevin was extremely personable and helpful. Very accommodating to our situation. A valued employee. You are fortunate to have him on staff. Again thanks for your help and assistance toda More

by rdsouza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that Kevin was able to provide you with a personable and helpful experience at Herb Chambers Lexus of Hingham. We appreciate your kind words and will be sure to pass them along!

July 29, 2023

Well organized dealership. Greeted nicely on arrival! Very competent customer representative. Competent staff. Pleasant environment to wait for service to be completed. More

by rwwhitney20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that you had a positive experience at Herb Chambers Lexus of Hingham! We strive for excellent customer service and we appreciate your feedback. Thank you, and we look forward to seeing you again soon!

July 29, 2023

Always very helpful staff. Kavin is always very helpful & knowledgeable. I can trust on his judgment More

by Rana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Herb Chambers Lexus of Hingham responded

We are glad to hear that Kavin provided excellent support. Thank you for trusting the Herb Chambers Lexus of Hingham team, Rana.

July 29, 2023

Consistently high quality service from reception to departure. Kevin was thorough and very customer friendly. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Herb Chambers Lexus of Hingham responded

Jeff, we're glad to know you had a high-quality experience with Kevin at Herb Chambers Lexus of Hingham. Thanks for the positive feedback, and we hope to see you again down the road!

July 29, 2023

The service advisor Talisa was great! Service was fast also and the quality was great! More

by RX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
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Jul 31, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you so much for the five-star review of Talisa and Herb Chambers Lexus of Hingham! We love to know when our customers are happy with our services.

July 27, 2023

Awesome service John was courteous and very helpful. He went above and beyond duty to help me. More

by lindariordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Herb Chambers Lexus of Hingham responded

We're elated to hear that John went the extra mile to assist you! Thank you for the stellar review and for choosing Herb Chambers Lexus of Hingham!

Jul 28, 2023 -

lindariordon responded

You’re welcome. We were so satisfied with the service that we will visit you again when maintenance is due on our car.

Jul 31, 2023 -

Herb Chambers Lexus of Hingham responded

We will see you next time!

July 22, 2023

30k service at HCLexus Hingham. Once again great service. Thank you Tom M! Happy customer More

by Sjs1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Herb Chambers Lexus of Hingham responded

We are glad to hear that Tom provided excellent service. Thank you for choosing Herb Chambers Lexus of Hingham!

July 22, 2023

Worderful treatment when I drove my car in- very accommodating. Extremely friendly and helpful. Glad I sought their assistance. More

by brrr2319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
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Jul 24, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We're glad to hear that our team at Herb Chambers Lexus of Hingham provided you with wonderful treatment and assistance. We appreciate your business and hope to see you again in the future!

July 20, 2023

I thought I had a loaner car but did not. My fault but partially the gal who booked me. I assumed with all the work i had I would get a loaner. Wrong. Now I know. My service advisor was grea More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
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Jul 21, 2023 -

Herb Chambers Lexus of Hingham responded

Paul, thank you for taking the time to leave us a review. We appreciate your feedback and apologize for any confusion regarding the loaner car. We're glad to hear that your service advisor provided great assistance during your visit. If there's anything else we can do for you in the future, please let us know.

July 20, 2023

Always like going to Herb Chambers Lexus in Hingham! Great service and friendly people. Car was fixed in the time they stated and washed it as well! More

by louisbwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren E
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Jul 20, 2023 -

Herb Chambers Lexus of Hingham responded

Hi, Louis! Thank you for your kind words about Herb Chambers Lexus of Hingham. We're glad to hear that you had a great experience with our service team and that your car was fixed in a timely manner. We appreciate your business and hope to see you again soon!

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