Back

Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,235 Reviews

1,235 Reviews of Herb Chambers Lexus of Hingham - Service Center

Sort by
January 31, 2023

Clean environment, very friendly, cooperative, and quick service. Went in for a oil change and was out really quick. More

by SE
Recommend Dealer
Yes
Employees Worked With
Lauren E
Feb 01, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are thrilled to hear that you had a successful experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

January 31, 2023

Herb Chambers Lexus offers speedy, reliable, and well priced vehicle services. Would definitely recommend them if you have a new or used Lexus. More

by TBZA84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Jan 31, 2023 -

Herb Chambers Lexus of Hingham responded

Your support means the world to the Herb Chambers Lexus of Hingham team!

January 26, 2023

Tom mccafferty is always so pleasant and accommodating, as well as the people who sign you in. More

by Helenweber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted you enjoyed working with Tom and our team here at Herb Chambers Lexus of Hingham! Thanks so much for the supportive feedback!

January 26, 2023

I call for an appointment and I got it right away. Tom my helper is always helper and explains all and updates me often while I wait More

by Moneycopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for the 5-star review of Herb Chambers Lexus of Hingham! Tom will appreciate the shoutout.

January 24, 2023

Tom is a wonderful asset to Hingham Lexus! He is always so professional, helpful & kind. More

by Jcarrlaw
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for the great review of Herb Chambers Lexus of Hingham. Tom will appreciate the shoutout!

January 23, 2023

Good and friendly service team and nice clean waiting sitting section with coffee and water More

by dandsinc02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren E
Jan 24, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We appreciate your support and hope to see you back again at Herb Chambers Lexus of Hingham!

January 23, 2023

Great service. Always willing to fit you in with a problem. Tom is great - always available and organized and willing to help. More

by nmstokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that Tom delivered such a successful service experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

January 21, 2023

Thomas was awesome! Got me in and out for my oil change. Amazing customer service. More

by Melany Helena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Sanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Skorohod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Herb Chambers Lexus of Hingham responded

Thomas and the team are thrilled to see your glowing review, Melany! Thank you for supporting Herb Chambers Lexus of Hingham and we will see you next time!

January 20, 2023

Had my wife’s car serviced and as always Tom took good care of me. My car is being serviced tomorrow and looking forward to dropping it off. Only problem is I want a new car every time I drive the loaners More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Herb Chambers Lexus of Hingham responded

Rob, thank you for the review! We are so glad to hear that you are so confident in Tom to get the job done. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

January 19, 2023

The job was done and came out great. Wasn’t satisfied paid cash and didn’t receive some of the documents I asked for. For the job that was done and I think that’s unfair. More

by Kchau0608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Jan 20, 2023 -

Herb Chambers Lexus of Hingham responded

I apologize that you weren't satisfied with your experience working with our team. Additionally, I'm concerned that you didn't receive the documents you requested. If you're open to continuing this conversation, please reach out at your earliest convenience. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

...
55
...