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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,235 Reviews
Call Service Center (781) 210-5200

1,235 Reviews of Herb Chambers Lexus of Hingham - Service Center

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February 28, 2023

Top quality service-consistently. Talisa was my service consultant-very professional, kept me updated, charged as quoted. Thanks. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa from service.
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Mar 01, 2023 -

Herb Chambers Lexus of Hingham responded

We're over the moon Talisa demonstrated our commitment to thorough professionalism at Herb Chambers Lexus of Hingham, Jeff! Safe travels from all of us, and we look forward to your next visit!

February 25, 2023

Nice service, honest, nice waiting area. Time within i expected. I will come back for other services. More

by Lily Chow-Huang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2023 -

Herb Chambers Lexus of Hingham responded

Lily, it was our pleasure to offer straightforward, punctual service and to welcome you to an accommodating waiting area! We look forward to seeing you again at Herb Chambers Lexus of Hingham. Safe travels!

February 24, 2023

Talisa is amazing! !! I went in with 30 minutes before closing and Talisa got my tire fixed. She was friendly and helpful. I was so happy with my service!! More

by dunkies_20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
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Feb 24, 2023 -

Herb Chambers Lexus of Hingham responded

We will gladly let Talisa know you had a great experience. Thank you for choosing Herb Chambers Lexus of Hingham and we look forward to seeing you again next time!

February 23, 2023

Everything about the dealership was excellent, especially the excellent service that Kevin Chan delivered. I was very pleased. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2023 -

Herb Chambers Lexus of Hingham responded

We appreciate the kind review of Kevin and our team here at Herb Chambers Lexus of Hingham! Thank you for your business and support, we hope to see you again in the future!

February 21, 2023

Kevin Chan was excellent to deal with. I showed up 45 minutes early and my vehicle was taken in pretty much immediately. More

by kfinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2023 -

Herb Chambers Lexus of Hingham responded

We are delighted to hear that Kevin and the team provided exemplary and efficient service. Thanks for choosing Herb Chambers Lexus of Hingham!

February 21, 2023

Best costumer service I have ever had. Kevin Chan is always on top of it More

by John30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2023 -

Herb Chambers Lexus of Hingham responded

Kevin is great! Thank you so much for supporting Herb Chambers Lexus of Hingham and we will see you next time!

February 17, 2023

I had 2 Lexus car. Very fast service, nice place and convenience but little expensive More

by Thanhtung Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren E
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Feb 20, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for stopping by to leave Herb Chambers Lexus of Hingham this high-star rating. We truly appreciate your feedback and hope to see you again in the future!

February 17, 2023

Great experience! Talisa was very personable. Along with her and the technician Daniel, they explained to me in detail what needed to be done to my car. More

by Tm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talisa Albanese
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Feb 20, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the 5-star review of Herb Chambers Lexus of Hingham! Talisa and Daniel will definitely appreciate your shoutout. Take care!

February 17, 2023

In and out quickly. Tom was great to work with and summarized nicely. Would definitely have given a full 5 stars, but technician forgot to remove a sticker I asked about More

by Janetondorf
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2023 -

Herb Chambers Lexus of Hingham responded

Jane, thank you for the review! We are so glad to hear that Tom delivered such a successful service experience. With regard to the rest of your review, I would be happy to speak with you to see what more we can do to help fix things. If you are willing, please feel free to reach out. Best, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

February 14, 2023

I brought my Lexus in for an oil change today. Laureen was my service representative, she was very professional and explained what was going to done (oil change, complete car check. More

by maryloujackson808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Laureen. Safe travels, and we hope to see you back at Herb Chambers Lexus of Hingham!

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